We've had a couple of dedicated IP addresses that we've sent email from for years and everything was fine but unfortunately a couple of months ago we were forced to migrate to a couple of new dedicated IP addresses. Since the IP migration we've been receiving blocks when attempting to get business

AT&T: 1977 is calling and wants their looped music back.  Now. Dear AT&T - we use AT&T Teleconferencing (888.278.0254) ... and until the "Host" of a TCON arrives, waiting callers are subjected to (tormented by) a loop of truly tragic 'music' that has not been changed in at least 10 years.   Anyone w

I saw in a previous post that AT&T Office@Hand allows you to submit feedback. It seemed like that post was about the desktop application, but I don’t have access to a desktop. Does anyone know if I can send the feedback from my phone, and if so, how do I do so?

I submitted the following question back in 2022 and then we were hit with COVID...all the equipment is still installed in our schools. Remove old Gigaman Equipment from all our schools We have old gigaman equipment at all our schools for the old Gigaman fiber service we used to have like a deca

I would also like to become a registered bidder to buy used phones from the AT&T auction. Could you please help me to register?

Our Engineering firm has been contracted to prepare an investigation report for a new convenience store located at 462 Louis Breeden Blvd. Hamlet, NC 28345.  I wanted to ask if AT&T would be the telecommunications provider for this site and if so, ask for a willingness-to-serve letter.

Manholes within project boundary. Need an easement or direction from AT&T on how to go about the impact.

I am not receiving all my emails and some emails are coming in delayed

Hello! ATT visitors to our business website are getting the malware warning. Other visitors have no problem. We had a previous site on the URL that was attacked, and after trying everything, completely re-built the site and changed domain hosts last year. Only the ATT customers seem to have this iss

Hi we have recently transitioned to new cloud based email sending servers with private dedicated IP addresses. Since doing this, our emails have been getting bounced for certain AT&T domains. We emailed the errors to abuse_rbl@abuse-att.net and got a response on March 13th stating that the IP ra

My company has been in business for over 18 years and we are currently experiencing a block on any AT&T emails. We have contacted the abuse_rbl@abuse-att.net which is in the reject message with no response. We are a golf league software website that provides customers with software that makes

Hello @ATTBusinessForums ! We have gotten reports that customers with AT&T that have Active Armor enabled are not able to access our AWS bucket because it's been flagged as malware. How do we go about resolving this issue? Thanks!

Hello, a website of a customer of us (perfectly clean eCommerce website) is getting the infamous "Malware page blocked for your protection" screen shown for quite some AT&T users, which obviously isn't ideal. No idea why that website would be blocked, but unfortunately there doesn't seem to be a

All I want to do is cancel an account that has an Invoice BAN number and 1 phone number on the account. This only bills long distance. Originally, there were about 9 numbers on this account that we ported over somewhere else. For some reason, this number was left behind and kept accruing costs. I've

I am planning on building a retaining wall in my backyard in the city of La Canada Flintridge, CA. Based on my conversation the Planning Department Official, I need to request for Consent to Encroach on Distribution Easement from the utilities companies. Would you please provide instructions on how

Good Morning, I am working on a proposed new construction project in Bartlesville, OK and am needing a will serve/utility availability letter.

I would like to lower an existing underground AT&T line that is adjacent to the ditch line on my property.   I would like to install at driveway, which will require lowering the grade at the ditch line.  I've been in contact with the electric utility to move their line in the same location but canno

I'm having an issue that I'm seeing listed in several other tickets on this forum. My client is a large, reputable e-comm site. We just changed their URL to better match their branding and now AT&T customers are getting a message the the site has malware and is being blocked. Please let me kn

Good afternoon, I am trying to get in touch with the local engineer for the Stonecrest/Lithonia, GA area. We are in need of a Will Serve Letter and an estimate on how long it takes for service to be installed once requested. Thank you.

last Friday, and again yesterday, I logged into my att.com, and a chat window was offered.  Today, I have logged in multiple times, but no chat window?