Support your
decision-making with up-to-date information on your network performance. Spot
trends in real-time, investigate performance patterns and make informed
decisions to proactively adjust your network to changing business needs. Follow
these links to see our quick tours of how to Analyze
and Monitor Call Data, track Toll Free Call
Attempts, and how to oversee your Managed
Internet Service.
Features and Benefits*
Obtain extensive, real-time details on
Toll-Free calls and call attempts.
- Identify "lost
callers" for possible revenue opportunities
- Analyze responses to
your advertising/marketing campaigns
- Uncover reasons for
incomplete calls
- Increase your ability
to detect fraudulent calls
- Adjust staffing levels
and hours based upon call volumes
- Investigate reasons
for unrouted call attempts and receive 10-digit ANIs for these calls
Monitor and manage your AT&T hosted
infrastructure. Understand network usage patterns, uncover reasons for network
performance concerns, and determine when to reconfigure your network with one
or more of the following reports:
- Network performance
- Server/application
management
- Resolution management
- Applications/content
management
- Transaction management
- Alarm notification and
status
* Not all features and benefits are available
for all AT&T services and/or contracts. Please contact your Account
Executive to learn more.
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AT&T Moderator
Visit our
Video LibraryFollow
@ATTBusinessCare on Twitter for additional help.
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