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03-28-2011 03:43 PM
BUSINESS COMMUNITY FORUM GUIDELINES
Introduction
Welcome to the Business Community Forums operated by subsidiaries and
affiliates of AT&T Inc. ("AT&T", "we",
"our" and "us"). AT&T provides these Business Community
Forums as a courtesy to its users and customers, to help them exchange ideas, tips,
information, and techniques related to our products and services. The Business
Community Forums are here for the benefit of all visitors. These usage
guidelines (“Guidelines”) apply to your use of all AT&T Business Community
Forums made available on att.com (the “Community Forums”). The term "you"
or "your" includes any of your subsidiaries, affiliates, employees
and parent or legal guardian. Like any online community, the Business Community
Forums are most valuable when everyone obeys certain basic guidelines and rules
for online behavior. These Guidelines are presented here to highlight what is
expected of you and what you can expect from other participants when using the
Community Forums. Your usage is also subject to the AT&T Website Terms of
Use (“Terms of Use”), which provides the terms that govern your use of the
att.com website. The Terms of Use are made available to you at the time you
register and can also be found at http://www.att.com/gen/general?pid=11561. By accessing, registering
and using the Business Community Forums you agree to follow these Guidelines
and the Terms of Use. These Guidelines and the Terms of Use collectively form
the “Agreement”. In case of discrepancy between these Guidelines and the Terms
of Use, the Terms of Use will control.
Account Registration
To contribute to the Community Forum you will be required to register and
create a member account ("Account"). To become a member, you must be
18 years of age or older. Individuals between the ages of 13 and 18 should only
use the Business Community Forums with the consent of a parent or legal
guardian. Information gathered through the registration process and information
related to your account will be subject to these Guidelines as well as
AT&T’s Privacy Policy. You represent and warrant that you will not create
an Account for anyone other than yourself without permission, that all
information provided by you when creating an Account is true, accurate and
complete, and that you will maintain, at all times, true, accurate and complete
information related to your Account. Information related to your Account should
be maintained by you in a confidential manner. It is your responsibility to
advise us if you are aware of any unauthorized access to your Account or if
your Account information has been made available by you to third-parties in a
manner that may result in unauthorized usage of the Account.
We are Here to Help
If you are new to the Business Community Forums and are unsure about anything,
the moderators, administrators and other participants are always happy to help.
The Business Community Forums are monitored by “Moderators” and
“Administrators”, who are identified by the role displayed next to their user
names. Please be respectful and follow the direction given by any of them.
AT&T Moderators are identified by the AT&T logo, globe icon or other
unique brand image.
Keep it Relevant and
Appropriate
For everyone's benefit please stay on topic. These Business Community Forums
are provided to encourage knowledge-sharing of AT&T products and services
with others. Please refrain from discussing personal matters or, in general,
from posting content in a manner unrelated to the resolution of issues regarding
AT&T products and services. Other inappropriate or unacceptable behavior
includes: a) discussing how to violate any policy or agreement entered into
with AT&T for any product or service, b) posting content which is created
solely to “bump” an existing topic or to evade the word filter or site logic;
c) double-posting or cross-posting; and d) discussing participant bans or other
Moderator actions. The Community Forum is not a venue for discussion of legal
matters. Therefore, no such discussions are permitted. We reserve the right to
delete inappropriate material.
Keep it Courteous
Do your part to ensure everyone has a positive experience when participating on
the Business Community Forums. Always be mindful of your posts and activity
when participating. Specifically, please refrain from posting anything
unlawful, libelous, defamatory, obscene, pornographic, indecent, lewd,
harassing, threatening, harmful, invasive of privacy or publicity rights,
abusive, inflammatory or otherwise objectionable or injurious to third parties.
Your opinions are always welcome. However, neither personal attacks nor
harassment are acceptable and will not be tolerated. This includes
"flaming" others via posts, replies or through private messages. Any
use of the Business Community Forums that in AT&T’s sole opinion does not
conform with these Guidelines or the Terms of Use is unacceptable and subject
to removal. In addition, AT&T reserves the right to terminate your member
account under such circumstances.
Keep it Spam Free
The Business Community Forums are provided as a convenience to AT&T
customers and users and is not to be used for the promotion of third party
services, products, websites, or organizations. Please refrain from posting
content that would constitute advertising, junk mail, spam, chain letters, or
any other form of unauthorized solicitation.
Keep it Legal
You may not post any material (i) that would infringe on any patent, trademark,
trade secret, copyright, or other proprietary rights of any person, (ii) that
contains software viruses or any other computer code or files that are designed
to disrupt, damage, or limit the functioning of any software or hardware, (iii)
that is deemed to be illegal by any local, state, federal, or international
law, rule or regulation, or (iv) that is not in strict compliance with these
Guidelines or the Terms of Use.
Be Careful
Most people are happy to assist others within the Business Community Forums.
Please remember that their advice is theirs only and that you are responsible
for deciding whether or not to follow it. If the advice given by a user sounds
wrong to you, do not follow it. Use common sense when providing or receiving
assistance from other Business Community Forum participants. Never post
personally identifiable information on the Business Community Forum. This
includes your personal information as well as anyone else’s personal
information. Personally identifiable information includes but is not limited to
- name, physical and/or email address, age, phone number or credit card
information. Furthermore, if any user asks you for personal information e.g. an
account number, address, password or credit card number, do not provide it.
Lastly, use common sense. Evaluate for yourself whether the advice provided or the
request made makes sense to you.
Community Leaders
From time-to-time AT&T may designate certain members as a community leader,
or other valued participant in the Business Community Forums. The
"Community Leader" designation does not create an employee, agency or
independent contractor relationship between AT&T and this member, nor does
it make this member an AT&T spokesperson. The designation simply allows
other Business Community Forum participants to know which members have been
helpful, have provided constructive advice and have set a positive example and
tone for the Business Community Forums. Opinions and advice provided by members
are their own. AT&T is not responsible for the content of Community
Leader’s posts.
Employee Participation
Employees of AT&T or companies that do business with AT&T may only
participate in the Business Community Forums in a personal capacity and not as
representatives of AT&T or their respective employers. Employees of
AT&T are subject to the AT&T Code of Business Conduct, the AT&T’s
Social Media Standards and Procedures and all other AT&T policies governing
their use of internal and external web sites.
Removal of content and
limitation of user access
AT&T does not generally edit or monitor content posted by participants in
the Business Community Forums. However, AT&T retains the right, at its sole
discretion, to limit users' access to the Business Community Forums and to
remove material that, in AT&T's sole judgment, does not comply with the
current Guidelines, the Terms of Use, or that is otherwise inappropriate,
considered harmful, objectionable, or inaccurate. AT&T is not responsible
for any failure or delay in removing such material. Moderators may take any
action they deem necessary to support the Guidelines, or the Terms of Use.
Moderators may take any action including editing or deleting material as well
as banning individual users whose behavior detracts from the experience of
other users or the purpose of the Business Community Forums.
Disclaimer of
Warranties and Limitation of Liability
Business Community Forum participants like you provide most of the content in
the Business Community Forums. Such third-party content is the sole
responsibility of the person posting the content. AT&T does not control or
endorse such content and is not responsible for this third-party content.
AT&T does not warrant or guarantee the accuracy, reliability, completeness,
usefulness, non-infringement on intellectual property rights, or quality of any
content that appears in the Business Community Forums, regardless of who
originates that content. You expressly understand and agree that you bear all
risks associated with using or relying on the content. AT&T will not be
liable or responsible in any way for any content within the Business Community
Forums, including, but not limited to, any errors or omissions in the content,
or for any losses or damage of any kind incurred as a result of the use of or
reliance on any content. This disclaimer and limitation on liability is in
addition to the disclaimers and limitations contained in the Terms of Use that
apply to all use of AT&T's Websites, and which can be found athttp://www.att.com/gen/general?pid=11561. In case of
discrepancy between these Guidelines and the Terms of Use, or with AT&T's
Privacy Policy, the Terms of Use and the Privacy Policy will govern.
Changes to these
Guidelines
We may periodically modify and supplement these Guidelines. You are responsible
for regularly checking the Guidelines for revisions. All amended terms become
effective upon our posting, and any use of the Business Community Forum after
such revisions have been posted signifies your consent and agreement to the
modified Guidelines.



