General Device Support

[srwhittenber…]

It has been over a month since I added minutes. My phone says emergency call only, sim not provisioned, MM#2

[rltw]

Has it worked over the last month. Maybe it's deactivated?

[rltw · Accepted solution]

See if this page helps you should be able to login to your account from here if it's still active. My guess is your SIM isn't provisioned because the account isn't active. www.wireless.att.com/cell-phone-service/go-phones/index.jsp#fbid=aVFGy07BrWF