ATT has provide me with a code to unlock the phone. But the phone will not unlock. I called customer service and Michelle who I was on the phone with told me that it's a Samsung problem and transferred me to tech support. After spending 5 minutes on the phone with Samsung they told me that Michelle

Who do I call/speak to about purchasing or selling and old SWB switch building or the land around the building that isn't being used?

When I attempt to view invoices online or download them it takes a very long time. Most of the time I just get a revolving symbol and no report.  How can I download them all?

So, my husband and I are both first responders in different capacities.  He is more behind the scenes while I am on the front lines. We have both been with Verizon for years, but when we were introduced to First Net, we decided to give it a try. BIG MISTAKE! HUGE!!!! First off, the service is some o

I recently had an internet installation where the technician disconnected my apartment’s intercom and need to get that fixed but I haven't been able to get a hold of the risk management department.

FirstNet is a total scam- and what a slap in the face to first responders! I was told I could switch from my regular ATT account and sign up for first net, get a “free” Apple Watch plus a 4th line and have my payments be slightly less than what I was paying for two lines. I kept asking the manger if

I recently switched from verizon to firstnet hearing they take care of first responders. What a mistake that was when I initially signed up they told me I would receive a $200 gift card for switching to there service. I then signed up for a promotion for the samsung 9 where they told me I would only

Hello, I am in desperate need of help and I keep going in circles. I am applying for a mortgage and the bank is requesting an employment verification. I am a former employee. When the bank goes to www.theworknumber.com my information doesn't show up. There's no record of me ever working at ATT. I wo

We have a project in New Hudson, MI. We need to re-locate AT&T equipment but every time we reach out to AT&T we only get directed to someone trying to sell us service. Please help!

I do appreciate someone contacting me. I thank Becky for what she has done. This is a partial solution. The situation is much more complicated than  an insurance claim. At&T has an obligation to customers that purchase a phone. The fact that a consumer can go into a store and purchas