Transfer Billing
Want to give someone billing responsibility for your wireless, internet, TV, or home phone service? We can help.
We make it easy to learn how to manage your AT&T Wireline and Wireless Accounts with free instructor-led, virtual training sessions.
Want to give someone billing responsibility for your wireless, internet, TV, or home phone service? We can help.
Need to report an unauthorized AT&T account or an account change?
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Learn how to initiate a transfer of billing responsibility for a wireless number from one AT&T account owner to another OR learn how to accept a transfer. You can start the transfer online, and the future account owner can accept billing responsibility online. Are you INITIATING a Tran
Announcements
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How do I request a new Account Representative? Our rep is completely unresponsive.
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Account & Billing Support
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My business fiber was shut off yesterday without notice. I have been on the phone, on chat, and sent e-mails to find out what the blast is going on. I have been bounced around, put on hold, cut off and still after over 4 hours don't know what is going on. Does anyone have an ombudsman n
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Account & Billing Support
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I received a letter to renew my contract rates for ATT POTS landline service by Aug 19 2023. I was not able to get through on phone number or website listed on letter. On August 17, I contacted plans and service dept and informed them I wanted to renew current rates. Representative informed me that
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Account & Billing Support
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Good afternoon, I am a former AT&T employee and recently received my last paycheck from the company (commission check), but the amount does not seem correct to me. Is there anyone I can contact about the issue? Thank you in advance. AA
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Business Features & Services
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ATT has verified my business as of Tuesday when they called me. Can ATT please lift the flag off of my business so I can place my order? I’ve spoke to a representative with ATT yesterday and she confirmed that the fraud department has not yet unflagged my account.
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Account & Billing Support
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I have been trying to get a wireless business account with AT&T for the a week now. My Client Solutions Executive has been very helpful until now. I submitted an application for 3 phone lines two times. In respect to the first application, I was advised by my Client Solutions Executive that my
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Business Features & Services
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I was offered a $500 Visa Gift Card for signing up for business internet. It was installed on July 3. And gift card has still not arrived. Have spoken to three different representatives who ensured me it has been sent. The last phone call took place last week and I was told "card has been mailed."
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Business Features & Services
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My company currently has 6 business accounts. Management over these accounts have been abysmal at best on this side. I have had a meeting with 3 individuals on the tech support side stating they would get more information on the accounts and update me. this has gone on for a week and i
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Account & Billing Support
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Hello Team! I have an account open at a site that my company no longer works at. I have sent in notices to the WiPro service to have it disconnected and the response back has been that it is a 'Special Service'.They closed the ticket. I asked what the Special Service was and receive no response.I
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Account & Billing Support
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I need to cancel my business account. I attempted to contact AT&T, but I was on hold for over an hour. I also posted a request for help on a forum, but the reply was delayed and the message was closed.
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Account & Billing Support
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This is for Shad- I found the direct message and left the information you requested. Appreciate any assistance Thanks
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Account & Billing Support
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Hi, Moving to Verizon from AT&T. The two phone lines transferred. The other two lines, one for an Apple Watch and one for an iPad, we want to close and close the whole account. This was a business plan and we are getting the run around about a Fan pin. Customer service wanted to send a temporary
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Account & Billing Support
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Hi Shad, I can’t locate the direct message inbox to respond to you.
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Account & Billing Support
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AT&T Business Fiber is an excellent choice for businesses. As your business grows, you need the connectivity and speed that fiber offers in order to scale to support increasing amounts of data traffic. Fiber can help you: Connect with customers, business partners, suppliers, and employees witho
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Business Features & Services
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Do you have an unrecognized AT&T credit check, credit inquiry or account? There are some steps you can take to protect yourself. You can contact any of the three major credit bureaus to dispute an AT&T credit check. Once reported, they can work with us to investigate the matter. You c
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Account & Billing Support
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Feel free to create a post requesting assistance or Ask a question. One of our AT&T moderators will reach out to further assist. Have your construction address and contact information at the ready to expedite your request. Please remember that the Business Forum is a public forum and personal information should only be sent via Direct Message. You should not include any personal information in your post.
You can learn more about our current and latest Wireless Business Plans by visiting at https://www.business.att.com/categories/mobile-rate-plans.html
Bring your own device (BYOD) means you bring your own unlocked, compatible device to AT&T. Even if you didn’t buy your device from AT&T, you can activate your phone on a new AT&T plan. Visit us here to learn more https://www.business.att.com/products/bring-your-own-device-byod.html
Our business fiber internet provides the speed, security, and reliability you need to collaborate effectively across various business locations. Learn more at https://www.business.att.com/products/business-fiber-internet.html
You can get support information and requirements by visiting us at https://www.business.att.com/support/supportcenter.html?subtopic#topic_attglobalnetworkcli0
You can also view support contact numbers in our Business Forum post: https://bizcommunity.att.com/conversations/agnc-support/agnc-support-contacts/5df028f8bad5f2f606c5408c
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