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Accepted Solution

Telephone easement in Grayson County, Texas

A blanket telephone easement was granted to SW Bell and recorded in Volume 421, Page 255 of the Deed Records of Grayson County, TX.  I assume that AT&T is the successor in interest.  The land is trying to be developed into a single family residential subdivision.  What needs to b

Question

 • Business Apps & Solutions

15

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Business Support is Awful!!!!!!!

I'm not one to post negative things like this, but I'm at my wit's end with AT&T right now. I have created 2 separate tickets for the same issue and have been trying to resolve this for over a month now. I never get feedback on the ticket after a week, I call and I'm told that the ticket is bein

Question

 • Equipment & Devices

12

1

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How do we change the Business Account Manager?

Hi AT&T, I am having issues and having trouble viewing/adding to our tickets in the businessdirect webpage, it seems to require a login now. However the person who I believe was the official manager of our Account is no longer working here. How do we go about re-assigning a new account manag

Question

 • Account & Billing

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Billing - What is Bus. Local Calling Auxiliary Line Charge

Hi - I have 4 POTS Lines.In June this feature was applied but I don't know what it is for : Bus. Local Calling Auxiliary Line ChargeCan you explain that to me?Thanks!

Question

 • Account & Billing

8

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Setup Reverse DNS for ATT Fiber Static IP

Can someone help me with setting up reverse DNS for my static IP?

Question

 • Equipment & Devices

10

1

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what happens if I cancel office at hand

I am trying to find out what fees (if any) will I be charged with if I cancel my Office@Hand service and my phone service. I have been on the phone with AT&T for hours, being transferred from department to department and no one can answer my question.  I have been told multiple times by cu

Question

 • Account & Billing

14

2

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Utilities Extension - Need ATT Approval

Who do I talk to about getting a signature from ATT stating our plan to extend a sanitary sewer main in Houston, TX is okay with ATT and will not impact their lines? I have been calling for several days and have not had anyone return my call. 

Question

 • Business Apps & Solutions

11

2

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Major overcharge in business internet 500

Has anyone had an issue with major overcharge for business monthly internet? We signed up for The $65 a month plan and was billed $1,300. We have called and called and been put on hold and no one will/can tell us anything! Just wondering if anyone else has had this issue and if so how did you get it

Question

 • Account & Billing

10

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0

Containment Letter

Good Afternoon, I am working with a developer and I need to request a containment letter for easements in favor of AT&T and several predecessors. Could you please provide contact information for an engineer who may be able to assist? Thanks!

Question

 • Equipment & Devices

12

1

0

Accepted Solution

damaged concrete when replacing telephone poll

I am trying to get in contact with AT&T construction in Lake Charles, LA. When they replaced a pole in front of my business, they damaged the concrete in my parking lot. I went to the Lake Charles Construction Yard and spoke to the foreman that was over that job and we spoke to a supervisor and

Question

 • Business Apps & Solutions

14

1

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New Development

Hello, I am reaching out in hopes of speaking to a local contact for a new development in Sevierville, TN. I will be happy to provide an address and details. 

Question

 • Account & Billing

19

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What is a switched outbound voice rate?

What is a switched outbound voice rate?

Question

 • Account & Billing

7

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