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Business Forum

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Move A AT&T Pole

I am a real estate developer and we are completing a subdivision development. There is a line of poles that run down the road in front of the lots with only a AT&T line on them. We need to have the poles removed and the line moved and/or buried. Who would I contact about this?

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 • Business Apps & Solutions

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Removal of Equipment and Lines

We need contact information to remove ATT equipment and phone lines. We purchase a Building and have to remove a wall with ATT equipment on it.  I need a contact phone number to call as soon as possible.  The Building is located in Hidalgo Texas.

Question

 • Business Apps & Solutions

14

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Official Solution

View a device’s connection history in AT&T Control Center

I am putting together a document with information on some of our users. Does anyone know if AT&T Control Center tracks when their device is in use? If so, how do I see that information?

Question

 • Business Apps & Solutions

8

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Official Solution

Change your AT&T Message Archiving password

I was asked to update the password for all our systems. Does anyone know where I need to go in AT&T Message Archiving to change my password?

Question

 • Business Apps & Solutions

6

1

Official Solution

Join a Conference in the AT&T Office@Hand desktop application

I am a new AT&T Office@Hand user, and I’m unsure how to join a conference in the desktop application. Does anyone know where I need to go to do so?

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 • Business Apps & Solutions

14

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Official Solution

See your submission history in the AT&T Workforce Manager for iPhone application

My co-worker and I are looking to compare our shift entries in AT&T Workforce Manager. Unfortunately, we are traveling to a customer location, so I only have access to my iPhone. Does anyone know if I can see those records on the mobile application?

Question

 • Business Apps & Solutions

7

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Request for Utility Maps in Houston, TX

I work for an Architectural company. We are designing a project in Houston that is under City of Houston jurisdiction and we are trying to figure out how to request utility maps for a property out in the Houston, TX area.

Question

 • Business Apps & Solutions

31

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Accessing Accounts through Billing Portal

Hello!I have been assigned a number of AT&T accounts in my billing portal for my company. There are many others, however, that I need access to but are not appearing in the billing portal.Who can help provide me access to these? The person who had been responsible for this is no longer with

Question

 • Account & Billing

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Transferring number from a Business Account

I am trying to transfer my number from my ATT business account to mint mobile. I know business accounts don’t give you port pins, so I tried transferring the number to an individual ATT account first, and it said the phone number couldn’t transfer. The phone is completely paid off and unlocked.&

Question

 • Manage Account Online

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Pole Attachment

Hello, We are a utility company and I have been trying to get assistance for weeks in regards to pole attachments and billing information for the poles we have been paying to attach. I have not been able to receive help from anyone for weeks and I am constantly being differed to different reps or

Question

 • Business Apps & Solutions

39

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Official Solution

Export a device list to Excel in AT&T Control Center

I am preparing some reports for our leadership team and need to gather information on the devices set up for our AT&T Control Center account. Does anyone know how to go about doing so?

Question

 • Business Apps & Solutions

20

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Official Solution

Changing iOS settings to allow messages to be archived in AT&T Message Archiving

We started using AT&T Message Archiving. I was able to download the application on my iPhone, but I am having trouble with my messages being archived. Does anyone know how I can fix this?

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 • Business Apps & Solutions

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