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2023-In-The-Spotlight

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Prospective Suppliers

Interested in becoming a Prospective Supplier for AT&T or participate in an AT&T Phone auction? For suppliers interested in doing business with AT&T or looking to participate in AT&T Phone Auctions, please visit AT&T Suppliers Portal (http://sm.att.com/a538e59f) for more info

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2023-Latest-Conversations

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COW Request - Music Festival / Montana 25k

Good afternoon, I have the spreadsheet completed and would like to request COW service WITH FIRST NET in Flathead County Montana. Three day music festival with 25k+ Attendees.  Verizon has agreed to provide a tower.  There is literally zero AT&T or Verizon signal on the property, and

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How to get the FAN PIN

I am trying to sign in through ATT permium apps and while doing so its asking for the FAN Pin ? So please help me to get the FAN PIN number

Question

2K

8

Returned upgrade but still charged

I returned an upgrade within the 30-day period period I went to the store The United States post office and I returned the phone. I have the receipt and I have a video of myself returning the phone for proof because of all of the horror stories I hear about AT&T not receiving devices. AT&T r

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20

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Land Department Contact Needed

I'm assisting a client in subdividing his property in Dixon, CA. There's an existing easement that was assigned to PG&E and Pacific Bell in 1996, and I need to know if AT&T has any objections to the subdivision.  I assume there's a real estate department that deals with these matters,

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12

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Accepted Solution

FAN and FAN PIN

We recently setup an account for our business with AT&T but never received the email with our FAN or the FAN PIN for the account. Customer service is unable to send the email and when we try to change the FAN PIN through chat, it requires the account number. Is there an easier way to resolve thi

Question

177

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Request for Utility Maps and Where to Send Letter of Authorization

I'm a Environmental Engineer at a consulting firm and we are currently working on a project for Washoe County. The issue that we’re trying to resolve is that there’s an AT&T box where we were going to lay some pipe, and we have no idea what lines come into and exit the box, how many/how big they

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19

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Accepted Solution

Letter of Availability & Utility Service Map for Proposed Site Development

Hello, I work for a Civil Engineering Consultant Firm. I am working on multiple projects in need of utility service maps and letters of availability. Can someone please direct me to the correct contact or explain the procedure to acquiring these documents? Thank you!

Question

20

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Moving existing underground line

Need to get a phone line moved on featherstone drive in town and country mo that is in the way for a new storm drain

Question

21

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Official Solution

Enable the Save Original File setting in Box from AT&T for iPhone

I’m having trouble with the size of files saved to my Box from AT&T for iPhone application. Does anyone know if there is anything I can do to clear up some space?

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16

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Official Solution

Add an attachment to a message in AT&T Business Messaging

I’m working remotely and my mobile phone is charging. I need to send a file to a client, and I wanted to see if there is a way to do that from my desktop. Does anyone know how to send an attachment?

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COW Request - Music Festival / Montana 25k

Good afternoon, I have the spreadsheet completed and would like to request COW service WITH FIRST NET in Flathead County Montana. Three day music festival with 25k+ Attendees.  Verizon has agreed to provide a tower.  There is literally zero AT&T or Verizon signal on the property, and

Question

5

0

0

Returned upgrade but still charged

I returned an upgrade within the 30-day period period I went to the store The United States post office and I returned the phone. I have the receipt and I have a video of myself returning the phone for proof because of all of the horror stories I hear about AT&T not receiving devices. AT&T r

Question

20

0

0

Land Department Contact Needed

I'm assisting a client in subdividing his property in Dixon, CA. There's an existing easement that was assigned to PG&E and Pacific Bell in 1996, and I need to know if AT&T has any objections to the subdivision.  I assume there's a real estate department that deals with these matters,

Question

12

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Premier usage alerts

Where in Premier do I change the usage alert emails?

Question

19

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How to setup B2B ACH Payments

How can I get our business setup with ACH/Wire payments for our bills moving forward? Is there a form or a process?

Question

11

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Trending Accepted Solutions

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Accepted Solution

Letter of Availability & Utility Service Map for Proposed Site Development

Hello, I work for a Civil Engineering Consultant Firm. I am working on multiple projects in need of utility service maps and letters of availability. Can someone please direct me to the correct contact or explain the procedure to acquiring these documents? Thank you!

Question

20

2

0

Accepted Solution

New commercial construction request - Terrell, TX

I’d like someone to reach out to me regarding the installation of underground internet and phone lines for a commercial construction project.

Question

14

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