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Fan pin

Where can I get my fan pin I don’t recall having one or ever using it since I have auto pay set up on my account where can I find it

Question

 • Manage Account Online

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unable to login to premier account anymore, Keeps redirecting to corporate administrative tool page

unable to login to premier account, Keeps redirecting to corporate administrative tool page. I can't manage our account anymore, this is a huge problem. Please help

Question

 • Manage Account Online

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How do you add a new account to Business Direct / Business Center to View , Analyze , Pay Bill

What is the quickest , easiest way to add an account to Business Profile , so on line tools can be utilized for billing visibility?

Question

 • Manage Account Online

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Looking to switch Cell Providers to AT&T

Hi I was looking to switch our cell carrier to AT&T, had verizon but are unhappy with services. We have 23 business phones mixed between android and ios.Is there a sales person you can connect me with?Thanks,Brian Feeding America WI Technology Representative

Question

 • Account & Billing

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Removing this equipment if support is wrong

Hello, I have been on and off the phone today with ATT support about this. We have equipment that says do not remove. It looks like the demark point for a fiber connection. Its for an office used during construction and comes out in the middle of what will be a retail area which clearly isnt g

Question

 • Business Apps & Solutions

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adding dish to tower

I'm interested in improving signal in a low-signal area in Texas. We'd like to add infrastructure but not rent land for installing towers. What is the process for the addition of dishes to existing towers?

Question

 • Business Apps & Solutions

9

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Paris Texas Fiber Optic (?)

We are working for a project in Paris, Texas. I was wondering if I could get a contact for the Paris district to see if they could provide me some information on fiber connectivity.

Question

 • Equipment & Devices

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Serviceability to new property

Company purchased 100 acres for executive housing. Dwelling on premises has never had cable or internet run.   Need to get it run.  Have talked to a couple companies but they will not cross lines.  Need to talk to someone at ATT to find out what we can do to get/pay for lines to be r

Question

 • Account & Billing

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Church Needs Internet

I’m trying to contact an engineer in the Lebanon TN area regarding internet availability. Our church sits next to a high school that has internet, yet we have had issues getting the internet to our building. There is a line from ATT already run to Into our building but we have been told it is no lon

Question

 • Business Apps & Solutions

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Telephone Availability/Service at New Development in Orangeburg County SC

I am working on a site investigation for a project in Orangeburg SC. I am need to figure out if there is telephone service at the site, the price of new service if there is not already existing service, and any telephone easement requirements.

Question

 • Account & Billing

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Easement Vacation Certificate- Second Message Attempt

Second time I'm trying to get help here! Please respond to your message chats AT&T! Hi. We are working on consolidating some lots in Lago Vista, Texas. The city needs us to provide certifications from AT&T that you have no objections to the easement vacation. There currently are not utilitie

Question

 • Business Apps & Solutions

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Difficulty closing ATT Business Account

This is for Shad- I found the direct message and left the information you requested. Appreciate any assistance Thanks

Question

 • Account & Billing

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Pinned

Transfer of Billing Responsibility

Learn how to initiate a transfer of billing responsibility for a wireless number from one AT&T account owner to another OR learn how to accept a transfer. You can start the transfer online, and the future account owner can accept billing responsibility online.   Are you INITIATING a Tran

Announcements

 • Account & Billing

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Difficulty closing AT&T account

Hi, Moving to Verizon from AT&T. The two phone lines transferred. The other two lines, one for an Apple Watch and one for an iPad, we want to close and close the whole account. This was a business plan and we are getting the run around about a Fan pin. Customer service wanted to send a temporary

Question

 • Account & Billing

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GXFhelp

Hi Shad, I can’t locate the direct message inbox to respond to you.

Question

 • Account & Billing

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Trending Accepted Solutions

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Accepted Solution

Office@Hand Upgrade to Paid Account

We got a new OAH account that was set up as a trial that expires tomorrow. It is called a POC or Proof OF Concept account. I didn't know this until I got an e-mail last night. I mean I signed a contract, agreed to pricing and ordered phones, so it seemed normal. I have been on the phone all day

Question

 • Account & Billing

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Accepted Solution

Assistance Needed with Contract Renewal - Follow Up Required

This is a follow up to a prior post. The account executive I was referred to has not responded to email / phone messages.  Please advise if there is another person in the US who can help, not the overseas call center.

Question

 • Account & Billing

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Accepted Solution

Ip Unblock Request: Urgent: Request to unblock our email server IP

I write to request you to please unblock our email server IP: 149.72.116.1. We've emailed abuse_rbl@abuse-att.net as well. As per our email service provider, the IP has been blocked causing emails sent to our users bounce back. We provide training services to businesses and

Question

 • Manage Account Online

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Accepted Solution

Can't Find Billing Widget

I (and another admin of our account) have collectively spent about 4 hours on the site, we've talked to numerous on-line reps and can't see our bill so we cannot pay it. Any help would be appreciated. I hate to have to attend a training class just to pay our stupid bill.

Question

 • Account & Billing

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