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Hello, I am working on a development in San Antonio, TX. There is an existing easement on the property at the drive this easement area contains a communications shack.  We have been working with TXDOT concerning the proposed driveway entrance on the site in addition to the existing drive. Th

We were advised that work was being done on our property for AT&T Fiber. Some work was done on our property beginning Dec 14th and never completed. We now have a 5ft x 50ft area of our front yard that remains dirt without grass. Two different companies were out here working on our home and neighbors

I've waited over an hour to speak with att busniess to not even be able to speak to anyone. I haven't had a personal rep since 2019. They blame covid but last I checked everyone is back in full work force. And I can't speak with the regular customer service guys because they aren't allowed to work w

I'm having an issue that I'm seeing listed in several other tickets on this forum. My client is a large, reputable e-comm site. We just changed their URL to better match their branding and now AT&T customers are getting a message the the site has malware and is being blocked. Please let me kn

We own a small business. Our account goes through a renewal process in which we did not receive notification that it was time to renew. We received a bill for well over 4x the amount our monthly bill usually averages, I reached out to a representative. I spoke with this representative and was given

I tried calling to purchase a new phone and was told I needed to go to an AT&T store, show my ID and account number to be added. I'm hoping this is something our account rep can help us with.

A phone number to speak with someone would be helpful as well. Thanks in advance.

I am demolishing buildings on owned property wherein is situated a seemingly unused att switch or generator building. Please contact me regarding the removal of this structure.

I am a commercial property developer working on a new construction with three future food service tenants. How can I get in contact with a division/dept. that provides property developer services?  We'll need the infrastructure set-up in the MPOE room for future VOIP and high speed internet se

Hello, The city is requiring a will serve letter for telephone/cable service to the property. How can I obtain this document from ATT? The plot I'm looking to develop is located in Pilot Point, TX

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Hi - I have 4 POTS Lines.In June this feature was applied but I don't know what it is for : Bus. Local Calling Auxiliary Line ChargeCan you explain that to me?Thanks!

What is a switched outbound voice rate?

Hello!I have been assigned a number of AT&T accounts in my billing portal for my company. There are many others, however, that I need access to but are not appearing in the billing portal.Who can help provide me access to these? The person who had been responsible for this is no longer with

I see this feature on my bill : "Invoice Format Options"Can anyone tell me what that is?Thank you!Alfred