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2023-In-The-Spotlight

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Prospective Suppliers

Interested in becoming a Prospective Supplier for AT&T or participate in an AT&T Phone auction? For suppliers interested in doing business with AT&T or looking to participate in AT&T Phone Auctions, please visit AT&T Suppliers Portal (http://sm.att.com/a538e59f) for more info

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2023-Latest-Conversations

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Vendor ID #

I am a subcontractor for B+T Group in Dallas TX. We are building small cell sites for ATT mobile. I have all the required insurance, but need a vendor # to do make ready and pole transfers. How do I proceed?

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Entering EID in Premier

Hi, I'm trying to add information for a Google watch upgrade in Premier Business portal. The system accepts the IMEI but won't accept the EID although the dropdown clearly indicates it's possible to use the EID.   Suggestions? 

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AT&T Containment Letter

Hello, I am trying to get a containment letter for a project we are developing in Bremen, GA. There is a blanket easement from Bellsouth, Now AT&T. Can you please put me in contact with the appropriate person. My name is: Travis Robinson MCP Bremen, LLC 3060 Peachtree Road, Suite 400, At

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Existing AT&T Pedestal Needing Relocated for New Construction Access Point

I have a new construction project starting shortly in Charleston, SC and directly adjacent to the construction entrance is an AT&T pedestal which will get run over by trucking accessing the jobsite. Can you please provide me a with a contact for AT&T Construction so that we can meet onsite a

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City of La Mesa, California, Easement Vacation

I posted here over a month ago... AT&T Agents said someone is going to reach out to me from construction and engineering department and have not heard back from any of them for two weeks. I am working with the City of La Mesa (San Diego County, California) to get an easement vacation. One of the

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Engineering contact in Austin, TX

I am looking for an engineering contact in Austin Texas to help me determine if AT&T has any underground facilities in a public utility easement, and if so, get a ballpark estimate to relocate them to a parallel easement about 70' away.

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Hit by an att truck - att driver at fault

I was hit by an old 1995 att truck on 10/13/2022. The att driver was at fault. A crash report was created by a cop. The att driver and I exchanged the insurance copies and DL. I was asked to initiate the claim from the att side as my insurance doesn’t cover rental car and I was not at fault. whe

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Outstanding Charges

Hi, I have received outstanding charges bill but not itemised billing for which I need a copy of. Account No. ( Edited as per community guidelines) Account Name. Quotient Biodiagnostics Inc Amount. 2,449.66

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Office@Hand Account Billing and Payment

I am not finding an option to pay my bill online with my Office@hand account for my business phones. When I log into my account I can only see 1 month's invoice.  When I try to see a previous month that needs to be paid I receive an error that there was an issue displaying the list of invoices

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Avaya Analog phone system vs fibre optics

An AT&T person keeps calling our business to get our phones changed to fiber optics.we have an Avaya phone system. He states that if we do not upgrade to fibre optics from analog our phones will no longer work. Also our phone bill with internet will for up 170.00 a month over what we are no payi

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Will-Serve and Utility Map Request

We are the civil engineers on a proposed bank development at 5939 Sunbury Road in Westerville, Ohio. We are looking to obtain any information AT&T may have concerning the existing utilities in the area, including utility atlases and as-built plans. We are also trying to obtain a will-serve lette

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Ported POTs to another Service

Hello, A couple years ago we ported the POTs to another service. However, we are still be charged for it then we got charged for out being of contract and then the contract even got renewed. Please help!

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Billing Accounts - Identify Use for Circuits

Hello, I have 5 circuits that are being billed to our company.I have some phone numbers associated with them - they either provide dead air, fast busy or busy when dialed. I spoke to Engineers at the Circuit Team and they state that the circuits do not appear to be AT&T Manager Assets (Thi

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Assign and Edit User Permissions in AT&T Premier

We want to show you how easy it is to assign and update permissions for wireless users and administrators. Why is this so important? Permissions determine the account functions you and your wireless users can perform once you’ve logged into AT&T Premier. We have great help resources to guide you

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BLC MTM Rate Increase

There is BLC MTM Rate increase on att bills. What's this charge is for?

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