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Equipment & Devices

Equipment & Devices

Tips for your AT&T Business equipment and devices
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AT&T Device Support & Tutorials

Whether you’re a novice or an expert our Learning Resources can help you put your device to work for you. If you need help with your device, the AT&T Phone & Device Learning Center is a fantastic resource open to you. Complete with a range of how-to videos, tutorials, information on soft

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Damage prevention coordination - new commercial construction in Baton Rouge, LA

We are working on civil site design for a proposed station for emergency responders in the city of Baton Rouge, Louisiana. The project will involve some excavation work, and nearby markers indicate the presence of AT&T facilities. We wanted to reach out and ask if AT&T has any information (m

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No puedo desbloquear mi equipo por IMEI

Me aparece el dichoso mensaje "El IMEI que ingresaste no parece ser un teléfono móvil o tablet de AT&T", he revisado mil veces el numero y lo he escrito correctamente si alguien pudiese ayudarme le estaria muy agradecido porfavor.

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Where can I find free training?

Where can I find free training about circuits?

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Municipality has Verizon Wireless lines that are flagged as spam by ATT customers

Our agency has at least two Verizon Wireless lines that are flagged as spam by ATT customers. Is it possible to get this corrected?

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tickets closed without resolution for over a year- HELP!

About 6 months ago I requested help here and am reposting since the issue is still not resolved (see background below). The last direction I received here 3 months ago was to contact the local representative Robert Williamson at rw1345@att.com regarding the new ticket #100681354 that had b

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Hi AT&T Team

I would like to become a registered bidder to buy used phones from the AT&T auction. Can you please help me to register ? The links above are blank. Thank you for your time.

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Easement Release Fence

I’m located in south Florida. I have been trying to locate the department that signs release easement forms.  I’m replacing an old existing wood fence with a new one.  The email address that had been provided by the county is not responding back with my request.

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Letter of No Objection / Encroachment Agreement - Pipeline Crossing - Joshua, Texas

We have a Proposed Sanitary Sewer Force Main that will cross beneath underground AT&T Telecom Cables at multiple locations. Is there an AT&T representative that would be able to provide confirmation that the separation between our proposed pipe and the AT&T lines are suitable? We would a

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Entering EID in Premier

Hi, I'm trying to add information for a Google watch upgrade in Premier Business portal. The system accepts the IMEI but won't accept the EID although the dropdown clearly indicates it's possible to use the EID.   Suggestions? 

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Retrieve passcode

I lost my phone and unable to intiate a claim without passcode. Could you please help me retrieve my passcode

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Unable to set up apple watch ultra

My issue is that I have a number set up, it shows as wearable device. on the wearable $10. I cannot get it to activate through a paired iPhone. Is there something im missing

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Easement Release

I am looking for a contact within the AT&T right-of-way department that can help determine if a 1960 Pac Bell Telephone Company easement affecting a property in San Diego County, Ca can be released.

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SouthWestern Bell Easement Release

I have a 1967 SouthWestern Bell easement running across my property that is not being used. It really limits the areas to build. From my understanding ATT bought all those easements? How do I get in contact with somebody from ATT regarding this? Thanks!

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Utility Coordination

Hi, I need contact information for someone in Engineering to verify they are still okay with our utility plans and that they don't interfere with any of your lines/equipment. The address is in Brownsville, TX.

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