I joined first net about 3-4 months ago and ever since I joined I had problems. First they weren’t excepting my police id and badge, then spent HOURS in the store either doing that or fighting about my bills that were between 300-800$ yes that’s right and I am on my own plan. Every month I had to fi
Our entire police agency switched over to first net as we were told our phones would work in any disaster. This is such a sham! I was in hurricane Ian and had no cell service for days! This should be a (Edited per community guidelines) (Edited per community guidelines) as they advertise that we wou
I have been a first net customer for four months, and every month my bill has been different that what was said in the store. Was told I would get a free apple watch and have been charged every month. Bill twice as much as I was told in the store. Every time i call they can't find my account. Then t
I was told that I would get the free apple watch if I switched to first net- I did and am being billed 25 dollars/ month for it. Initially the store manager was crediting my account and then he left the store so I was basically told Well, Sorry! Can't help you. I've been with ATT for about 20 years
I recently switched from verizon to firstnet hearing they take care of first responders. What a mistake that was when I initially signed up they told me I would receive a $200 gift card for switching to there service. I then signed up for a promotion for the samsung 9 where they told me I would only
Any word when the 5G clip will be released for the CellBooster Pro?
Also,
AT&T/FirstNet sent an email earlier detailing issues with the closed access system on the CellBooster Pro. When will this be resolved? It is very frustrating because I have a FirstNet data SIM that tries to conn
I am able to login to my FirstNet Account, but I can’t change anything. If I click Billing tab, I get this error “You need additional permissions to proceed. Contact your public safety administrator to update your permissions for Premier access.”
I am an individual and not part of an organization.
Hello, I have what I believe to be a defunct underground cable easement across my property in NY from the 1950s. I am trying to get some help securing approval from AT&T to have it removed. Thank you in advance for your help.
I started a conversation in November that was never resolved and is now closed. I answered all of your questions and then never heard back. AT&T via Starr construction wants to put a Utility pole in my back yard. There is no pole in my yard now. It is in my neighbor's yard.&nb
With FirstNet and Family, first responder families can sign up for exclusive savings with AT&T. Learn more at https://www.firstnet.com/firstnetandfamily, or visit an AT&T retail store.
We have 2 types of eligible Public Safety Entities, Primary Users and Extended Primary Users.
Primary Users are Public Safety Entities that act as first responders, the agencies who are at an emergency scene first. This includes law enforcement, fire protection services, emergency (911) call dispat
FirstNet is the only nationwide wireless broadband communications platform dedicated to America’s first responders and public safety community. This reliable, highly-secure communications platform brings reliability to public safety agencies and first responders—helping them make faster and better decisions to keep themselves and the public safe. FirstNet is different from other carriers in that it has a dedicated public safety core that routes FirstNet traffic. It also encrypts network traffic within the core, creating the highly secure environment public safety requires.
FirstNet is exclusively for first responders and those that support their vital efforts. This includes law enforcement, fire protection services, emergency (911) call dispatching and government Public Safety Answering Points, emergency planning and management offices, and emergency medical services. Other essential personnel who support first responders before, during and after an emergency can also subscribe to FirstNet. These organizations provide medical care, mitigation, remediation, overhaul, clean-up, restoration, or other such services during or after an incident.
Rate plans are available for organizations or individuals. Eligible customers can choose from a variety of plans that fit any situation—choosing talk, text, data, mobile hotspot and/or tethering services. And they can be used with a compatible smartphone, tablet or wearable device. Learn more about FirstNet Rate plans at https://www.firstnet.com/plans.html.
To activate your FirstNet account, you can either refer to the Activation Email you received or click here and follow the onscreen instructions. Further details can be found in the User Activation Guide.
