See how other first responders are using FirstNet. Click here to subscribe to the FirstNet Newsletter today!
FirstNet®

FirstNet®

Explore, learn and discuss FirstNet built with AT&T.
Ask a question

2023-In-The-Spotlight

(0)
No conversations found!

2023-Latest-Conversations

View More

(279)
Being Charged for an account that was canceled

I canceled my FirstNet plan in August 2021, at which time I moved overseas. However, I kept being charged monthly, and attempted to dispute this multiple times with customer service.  FirstNet customer service kept forwarding me to ATT customer service, who then tried to always forward me back

Question

 • Billing

30

1

0

Charged for returned device

Anyone else have issues with ATT/First Net not being able to find your traded in device? I mailed my device in back in April or May via the box and label THEY sent me. I thought everything was fine until 3 months later when they charged me for “not returning my device.” I was on the phone with custo

Question

 • Billing

16

1

0

Again….no one will help

T AT&T Firstnet Netgear does not work! T

Question

 • Billing

7

0

0

Need info how to apply or submit form for property easement in Torrance, CA

hi I need info how to apply or submit form for property easement in Torrance, CA since I need to build garage on my backyard Please help Thank you so much

Question

 • General Questions

34

1

Get my W2

Hello.im trying to get my W2 from 2016 im not sure how to go about it ?

Question

 • General Questions

7.1K

8

0

First net is a slap in the face scam

FirstNet is a total scam- and what a slap in the face to first responders! I was told I could switch from my regular ATT account and sign up for first net, get a “free” Apple Watch plus a 4th line and have my payments be slightly less than what I was paying for two lines. I kept asking the manger if

Question

 • Billing

366

8

0

Blanket easement release

I would like to vacate a blanket on placed on a piece of property that I own.

Question

 • Technical Issues & Support

45

2

0

How is FirstNet different from AT&T’s commercial and consumer network?

A. (Short) FirstNet is not a commercial network – it was designed and built “from the ground up” specifically for first responders and the extended public safety community: Groundbreaking technology delivering priority and preemption Coverage and capacity reaching over 99% of Americans Syste

Question

 • General Questions

101

0

0

How do access my FirstNet bill?

FirstNet subscribers who pay for their own mobile phone service use myAT&T to manage, view and pay for their service. FirstNet and Family is a new FirstNet account that brings you a streamlined login, billing, and account management experience. In addition, you can bring over lines from your

Question

 • Billing

64

0

0

What kind of Technical Support does FirstNet offer?

FirstNet Support offers dedicated 24/7 technical care desk based in the U.S as well as access to a variety of flexible training and educational tools.

Question

 • Technical Issues & Support

31

0

0

Be the first to reply

(56)
I won money

I won 1 million is this possible

Question

 • General Questions

33

0

0

I made a complaint and AT&T asked for my information as they were going to help resolve my issue. I have not heard from them.

I made a complaint and AT&T contacted me saying they would help to resolve it.  I have not heard from them.  It says I have three comments but I think one is theirs and 2 are mine.  Not sure how this forum works.  Does AT&T contact you through this forum with the solutio

Question

 • General Questions

37

0

0

No Service for 2 years!!!

Wireless phone in home will not make or receive calls. Acct #188184287166, Bill is paid monthly no service, it's been over TWO years. In March 2021 connected modem to use computer NO PHONE SERVICE red light is consistent. Last customer service agent sd. 24 hours there would be assistance, this was

Question

 • Technical Issues & Support

20

0

0

NO Service for 2 YEARS

Wireless phone in home will not make or receive calls. Acct #188184287166, Bill is paid monthly no service, it's been over TWO years. In March 2021 connected modem to use computer NO PHONE SERVICE red light is consistent. Last customer service agent sd. 24 hours there would be assistance, this was

Question

 • Technical Issues & Support

18

0

0

my W2 never came from ALIGHT

i'm a AT&T retiree. who can I call and TN please?

Question

 • General Questions

215

0

0

Trending Accepted Solutions

(1)

Frequently Asked Questions

Expand all
Not finding what you're looking for?