
What is FirstNet and Family?
Connecting both worlds. Public safety and those who support them get the mission-critical wireless network of FirstNet, and families save up to 25%.
Eligibility
Technical Issues & Support
Billing
General Questions
FirstNet and Family
Want to know if you are eligible for FirstNet? Learn FirstNet eligibility requirements.
Connecting both worlds. Public safety and those who support them get the mission-critical wireless network of FirstNet, and families save up to 25%.
With FirstNet and Family, first responder families can sign up for discounts.
We have 2 types of eligible Public Safety Entities, Primary Users and Extended Primary Users. Primary Users are Public Safety Entities that act as first responders, the agencies who are at an emergency scene first. This includes law enforcement, fire protection services, emergency (911) call dispat
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Accepted Solution
I will be in the Canary Islands and wonder if the international day pass works there?
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I have been at this for about 1 and 1/2 months now. I don't want to deal with the FCC or the Better Business Bureau. I have been transferred around, hung up on, threatened with fees, etc. I NEVER WANTED FIRSTNET! I transferred from Verizon, because I THOUGHT that AT&T had better service. I
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• Billing
56
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Ok.... here we go again.... now I am told that I AM NOT A FIRST RESPONDER! And, My OUTGOING CALLS WILL BE SUSPENDED IN A FEW DAYS!!! Seriously! TWO MONTHS! To be honest, AT&T was helpful with somethings, but now, AGAIN I am here, and now threatened with limited service. Honestly, this
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I thought I was the only one— saw $1752 on my credit report.... also now “transferred” to a collection agency. What advice do you have other than to sue?
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Why does Encore continually play the same western movies? I enjoy watching these old westerns but the selection is usually the same old movies. Once in a great while a new addition appears but then this new addition is played over and over. There are so many old western movies out there. Please add
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• General Questions
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I was in a hospital today with no service and tried to use wifi calling. I connected to the hospital wifi and tried to turn on wifi calling. It said provisioning failed. I cleared settings, restarted, wipe partition cach and tried again. I've tried several wifi locations and still no go. Now it says
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• Technical Issues & Support
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If you enjoy resetting your password every time you log into their website... join FirstNet. If you enjoy waiting 5mins for a page to load or enjoy clicking multple links just to pay a bill... join FirstNet. If you enjoy having horrible service that cuts in and out... join FirstNet. If you
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• Technical Issues & Support
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I joined first net about 3-4 months ago and ever since I joined I had problems. First they weren’t excepting my police id and badge, then spent HOURS in the store either doing that or fighting about my bills that were between 300-800$ yes that’s right and I am on my own plan. Every month I had to fi
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I just saw a 11 at T on my credit i just disputed it i hope they will just wipe it off.
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FirstNet is the only nationwide wireless broadband communications platform dedicated to America’s first responders and public safety community. This reliable, highly-secure communications platform brings reliability to public safety agencies and first responders—helping them make faster and better decisions to keep themselves and the public safe. FirstNet is different from other carriers in that it has a dedicated public safety core that routes FirstNet traffic. It also encrypts network traffic within the core, creating the highly secure environment public safety requires.
FirstNet is exclusively for first responders and those that support their vital efforts. This includes law enforcement, fire protection services, emergency (911) call dispatching and government Public Safety Answering Points, emergency planning and management offices, and emergency medical services. Other essential personnel who support first responders before, during and after an emergency can also subscribe to FirstNet. These organizations provide medical care, mitigation, remediation, overhaul, clean-up, restoration, or other such services during or after an incident.
Rate plans are available for organizations or individuals. Eligible customers can choose from a variety of plans that fit any situation—choosing talk, text, data, mobile hotspot and/or tethering services. And they can be used with a compatible smartphone, tablet or wearable device. Learn more about FirstNet Rate plans at https://www.firstnet.com/plans.html.
Eligible organizations and individuals can sign up for FirstNet at http://www.firstnet.com/signup.
To activate your FirstNet account, you can either refer to the Activation Email you received or click here and follow the onscreen instructions. Further details can be found in the User Activation Guide.