We are an online giving donation platform for nonprofits. We have been getting reports from customers that donors who are on AT&T home Wifi are unable to reach their giving pages, which our hosted in our platform on Microsoft Azure.
Most complain of the site not loading and getting a "The sit
Hello,
I have been utilizing my hotspot at my work for the past few months. I did not have issues until recently. I have found that the hotspot will stay connected and show that it is working, but only work for certain domains. I can google just fine, but when clicking a link to an external websi
My parents had a at&t tech come out to their house and change put their router. The new machine does not have any identification on it indicating device number or wifi passwords. They have tried to reach out directly but have been met with no help on the general line. Should they take the items
I'm having major issues with customers not being able to call my office. This issue is intermittent; sometimes it lasts for a couple hours, sometimes it lasts for an entire day. Through our own troubleshooting efforts we've been able to narrow it down to AT&T customers only. What happens when th
None of our new Sonim XP10's will let our users login to FirstNet PTT. Our FirstNet rep said (after we already bought the units) that the XP10 isn't FirstNet PTT certified... even though it says it is certified on the FirstNet Sonim XP10 AT&T sales page. Our "mission critical" PTT is completely
So far since making the mistake of leaving Verizon 3 bills from AT&T/first net. All 3 bills have incorrect charges. Called after the 1st bill and of course was lied to. Received 2nd bill had to call again and lied to yet again. Received 3rd bill and called again and nothing but incompetence. It'
My parents had a at&t tech come out to their house and change put their router. The new machine does not have any identification on it indicating device number or wifi passwords. They have tried to reach out directly but have been met with no help on the general line. Should they take the items
I created a FirstNet profile with email address A over the summer and moved my phone number to FirstNet. We have tried to convert that FirstNet profile to a FirstNet and Family account several times and were unable to do so. I was told we just had to use a different email address and create a new Fi
FirstNet is the only nationwide wireless broadband communications platform dedicated to America’s first responders and public safety community. This reliable, highly-secure communications platform brings reliability to public safety agencies and first responders—helping them make faster and better decisions to keep themselves and the public safe. FirstNet is different from other carriers in that it has a dedicated public safety core that routes FirstNet traffic. It also encrypts network traffic within the core, creating the highly secure environment public safety requires.
FirstNet is exclusively for first responders and those that support their vital efforts. This includes law enforcement, fire protection services, emergency (911) call dispatching and government Public Safety Answering Points, emergency planning and management offices, and emergency medical services. Other essential personnel who support first responders before, during and after an emergency can also subscribe to FirstNet. These organizations provide medical care, mitigation, remediation, overhaul, clean-up, restoration, or other such services during or after an incident.
Rate plans are available for organizations or individuals. Eligible customers can choose from a variety of plans that fit any situation—choosing talk, text, data, mobile hotspot and/or tethering services. And they can be used with a compatible smartphone, tablet or wearable device. Learn more about FirstNet Rate plans at https://www.firstnet.com/plans.html.
To activate your FirstNet account, you can either refer to the Activation Email you received or click here and follow the onscreen instructions. Further details can be found in the User Activation Guide.
