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2023-In-The-Spotlight

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2023-Latest-Conversations

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Mass incompetence

So far since making the mistake of leaving Verizon 3 bills from AT&T/first net. All 3 bills have incorrect charges. Called after the 1st bill and of course was lied to. Received 2nd bill had to call again and lied to yet again. Received 3rd bill and called again and nothing but incompetence. It'

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No ID or password on router

My parents had a at&t tech come out to their house and change put their router. The new machine does not have any identification on it indicating device number or wifi passwords. They have tried to reach out directly but have been met with no help on the general line. Should they take the items

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Horrible system and no one can help

I created a FirstNet profile with email address A over the summer and moved my phone number to FirstNet. We have tried to convert that FirstNet profile to a FirstNet and Family account several times and were unable to do so. I was told we just had to use a different email address and create a new Fi

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Network lock

I just bought an iPhone 13pro from a man.But its carrier is in blacklist.Because it’s lost or stolen.Why?How can I unlock it?

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Hidden Fees Not Explained

I am/was a long time ATT wireless customer. In July 2022, as a prosecuting attorney, AT&T store representative suggested that I switch over to first net service to lower my bill. Everything in that regard went well. I was offered an Apple Watch that apparently was included in the plan. I explain

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Fiber Optic cable relocation to accommodate proposed expansion of a commercial building.

I am designing an expansion for an existing commercial building in Wendell, NC. An existing fiber optic cable and associated easement traverse the site. I want to explore the options for relocation of this cable and easement.  I need contact information for the appropriate person wwithin the A

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Meadows of Longbranch in Midlothian, Texas

When will Meadows of Longbranch subdivision in Midlothian, Texas internet be upgraded to fiber? I heard in near future, is this true? Currently, we can only get AT&T 50...

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FirstNet LIE

We have been AT&T wireless customers for over 16 years. A few months ago we decided to visit a store to upgrade our 2 phones and switch to a cheaper plan. Everything was going well until the salesman asked if my husband was a first responder (he is). From that moment on - we were LIED to. The store

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FirstNet

I switched to firstnet and was quoted a certain rate. My bill has been different every month and I have to call. I called today and spoke with Belinda who told me that she can't access past bills and that her supervisors are too busy to speak with me even though I pay for a service through the compa

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What is FirstNet and Family?

FirstNet and Family gives public safety the mission-critical network of FirstNet and your family the world-class connectivity of AT&T to keep your worlds connected. First responders and healthcare professionals get the mission-critical wireless network and prioritized connectivity of FirstNet a

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