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2023-In-The-Spotlight

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We'd love your AT&T Premier feedback!

Join us! If you’re a frequent user of AT&T Premier, we’d love your feedback.  Register today to participate in user testing, focus groups, surveys and more.  Your ideas can help fuel the future of these online tools.  Most research projects take less than 30 minutes of your time.

Announcements

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2023-Latest-Conversations

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We'd love your AT&T Business Center feedback!

Join us! If you’re a frequent user of AT&T Business Center, we’d love your feedback.  Register today to participate in user testing, focus groups, surveys and more.  Your ideas can help fuel the future of these online tools.  Most research projects take less than 30 minutes of yo

Announcements

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Order cancelled for no reason

I had 4 ATT coupons. I used them to place 4 orders.*** *** *** After 2 days of placing the order, all the orders were cancelled:Hi SHRINKHALA, We couldn't confirm your identity with the information you gave us, so we had to cancel your order. Don't worry. If there was a hold on your card, we'll rele

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PTR Record for Static IP on Fiber Acct

We just set up AT&T Fiber service. How can we add a PTR record for our mail server that is hosted on an AT&T static IP?

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Set up business account never received Fan pin

Hello can you help me with getting my fan pin for my business account?

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110

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Trying to get access to AT&T Premier

Hi, I am unable to log in to AT&T Premier. I have a FAN and an FAN PIN but they do not seem to be working. When I called in, support could not assist me. How can I get some assistance? 

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what is my fan pin?

I never received a fan pin! I am trying to look at my wireless bill but I can't because I do not have a fan pin

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I need my fan pin

I am currently unable to find my fan pin which was supposed to be emailed to me and my wife. How do I get it?

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Whitelist URL EDIT - location ATT Business Center

Site is being blocked. I see in web policy filters there is a custom filter with whitelist enabled. I can't seem to find where i add URL's to the whitelist. Thank you

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736

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Can't get a fan pin

I can't get the fan pin so I can establish my new account with AT&T

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Training for Wire-line Enhanced Features in the non-wireless Premeir

Is there any training available for the wire-line side of Premier for AT&T Enhanced Features? 

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Re: Frustrated

I have been trying to log into my Business Premier Account all morning.  I keep getting redirected to the "Create Your Unique UserID" subpage.  I've created the UserID and Password 7 times.  I then am directed to a totally useless site which just shows my bill due.Where is the Premier Business Dashb

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I cannot create a second user for my account who doesn't have a cell phone number on the account

I cannot create a second user for my account who doesn't have a cell phone number on the accountI want to set up another administrator or secondary user on my account with full account permission. This person doesn't have a cell phone number on my account.I have gone through hours in chat sessions,

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ATT Tax Exempt Web Tool not working

When trying to access the tax exempt web portal tool (http://prod-taxexempt.att.com/) get access denied message. Is the system down? Access Denied (policy_denied) Your system policy has denied access to the requested URL. Transaction ID: 4a4547b53941453a-0000000006d81443-000000005d658543 For

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Our business phones have been down since noon (Tuesday)...

Our business phones have been down since noon today (Tuesday), yet AT&T won't come out to check into the problem until Thursday at 10:00 am. Does anyone know how to get AT&T to respond to something serious like this any quicker? For our business phones to be dead (and internet) is super costly as we

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Going Paperless is Easier Than Ever

With the latest enhancements to AT&T Premier eBill, we've made it even easier for you to determine which accounts you have not yet set up for paperless billing.   When in the Billing Tab, hover over "View Bill" and the "Go Paperless" option appears. On the Go Paperless page, select the n

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