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2023-In-The-Spotlight

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2023-Latest-Conversations

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FAN PIN RETRIEVAL

We have an account login for our business [email scrubbed] As of 11JAN2024, we are receiving NEW WIRELESS BROADBAND 25 service from AT&T This new service seems to be working as advertised. This replaces an associated legacy Internet 18 DSL service that we're trying to turn off. Here's the pr

Question

40

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FAN PIN

My husband is being asked for a FAN PIN and was texted a link to reset it. He is authorized on the account but not the primary account holder. Is the FAN PIN something for each individual or is it for the primary account holder? The guy on 611 didn't know anything about this. 

Question

49

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Never received fan pin email

I tried to call to get my fan pin and the people on the phone keep rejecting me, 4 hours and they can’t help me, I don’t have account number or fan pin, please help me

Question

42

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remove from account

How do I a get a user removed from a managed services account? They no longer work for the company but his email address is still being used when sending out ticket info.  

Question

14

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Renewal

Business renewel and your website is forbidden. Dont feel like talking to anyone, I want to renew online.

Question

8

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Accepted Solution

Constant Problems with the Business Center Portal

Please provide the contact for someone in technical support who can help me with access and use of the Business Center Portal. The portal is constantly down and despite trying different browsers the site is unresponsive.  When calling the help line it's not possible to speak with someone; the

Question

407

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New Service Avalibility

We are developing a Loves Travel Stop near Gretna, FL and need to know if there is nearby service availably. Site is at the I-10 and Hwy 12 intersection. 

Question

6

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reset FAN Pin

How do I reset our FAN PIN?  I'm setting up a new account and don't remember ever setting this up.

Question

30

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business_smb_soc_code_missing

Hello, whenever we try to upgrade a phone, we get a message saying business_smb_soc_code_missing. No one seems to know why or how to fix it. I tried calling the phone number included with the message, but they did not understand the problem. We'd like to be able to upgrade our devices. Can anyone he

Question

33

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Register for Business Direct Profile

I need someone who can set up an additional profile for my ATT business client's business direct portal. We have been trying for weeks with no success. He has a log in but is being told the profile is not correct. He is trying to pay his bill online. This is for ATT Dedicated Internet and Voice Bund

Question

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(355)
FAN PIN RETRIEVAL

We have an account login for our business [email scrubbed] As of 11JAN2024, we are receiving NEW WIRELESS BROADBAND 25 service from AT&T This new service seems to be working as advertised. This replaces an associated legacy Internet 18 DSL service that we're trying to turn off. Here's the pr

Question

40

0

0

FAN PIN

My husband is being asked for a FAN PIN and was texted a link to reset it. He is authorized on the account but not the primary account holder. Is the FAN PIN something for each individual or is it for the primary account holder? The guy on 611 didn't know anything about this. 

Question

49

0

0

Never received fan pin email

I tried to call to get my fan pin and the people on the phone keep rejecting me, 4 hours and they can’t help me, I don’t have account number or fan pin, please help me

Question

42

0

0

remove from account

How do I a get a user removed from a managed services account? They no longer work for the company but his email address is still being used when sending out ticket info.  

Question

14

0

0

New Service Avalibility

We are developing a Loves Travel Stop near Gretna, FL and need to know if there is nearby service availably. Site is at the I-10 and Hwy 12 intersection. 

Question

6

0

0

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