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2023-In-The-Spotlight

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Announcements

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2023-Latest-Conversations

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Accepted Solution

AT&T RBL Abuse - Unresponsive

Organization's mail server has been blocked from sending emails to AT&T and SBCGlobal recipients. Have sent multiple requests to the abuse_rbl@abuse-att.net email address with no response. Please assist.

Question

110

2

Retreating my number

Someone stole my identity and cancel my number I haven't been able to login my emails and any accounts because my number and emails is connected to it my number was cancelled Feb 3 and I'm finally getting help by locating my number that y'all have it

Question

15

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Administrator Rights

I had a whole list of problems with our business account and it was escalated to the Office of the President. There is still one issue remaining and it is my ability to log into our account on line to view our bills which are on autopay. I was assigned administrator rights but I keep getting an erro

Question

24

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Landline call forwarding

We have an old 171 account that we have been trying for over a month to get one of the numbers forwarded to another number as part of a project, but no one at ATT seems to be able to help. It is an ATT account, but Verizon last mile.  I have talk to over twenty people, and been transferred, pr

Question

20

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FAN PIN RETRIEVAL

We have an account login for our business [email scrubbed] As of 11JAN2024, we are receiving NEW WIRELESS BROADBAND 25 service from AT&T This new service seems to be working as advertised. This replaces an associated legacy Internet 18 DSL service that we're trying to turn off. Here's the pr

Question

48

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FAN PIN

My husband is being asked for a FAN PIN and was texted a link to reset it. He is authorized on the account but not the primary account holder. Is the FAN PIN something for each individual or is it for the primary account holder? The guy on 611 didn't know anything about this. 

Question

66

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Never received fan pin email

I tried to call to get my fan pin and the people on the phone keep rejecting me, 4 hours and they can’t help me, I don’t have account number or fan pin, please help me

Question

59

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remove from account

How do I a get a user removed from a managed services account? They no longer work for the company but his email address is still being used when sending out ticket info.  

Question

24

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Renewal

Business renewel and your website is forbidden. Dont feel like talking to anyone, I want to renew online.

Question

15

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Accepted Solution

Constant Problems with the Business Center Portal

Please provide the contact for someone in technical support who can help me with access and use of the Business Center Portal. The portal is constantly down and despite trying different browsers the site is unresponsive.  When calling the help line it's not possible to speak with someone; the

Question

528

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Retreating my number

Someone stole my identity and cancel my number I haven't been able to login my emails and any accounts because my number and emails is connected to it my number was cancelled Feb 3 and I'm finally getting help by locating my number that y'all have it

Question

15

0

0

Administrator Rights

I had a whole list of problems with our business account and it was escalated to the Office of the President. There is still one issue remaining and it is my ability to log into our account on line to view our bills which are on autopay. I was assigned administrator rights but I keep getting an erro

Question

24

0

0

Landline call forwarding

We have an old 171 account that we have been trying for over a month to get one of the numbers forwarded to another number as part of a project, but no one at ATT seems to be able to help. It is an ATT account, but Verizon last mile.  I have talk to over twenty people, and been transferred, pr

Question

20

0

0

FAN PIN RETRIEVAL

We have an account login for our business [email scrubbed] As of 11JAN2024, we are receiving NEW WIRELESS BROADBAND 25 service from AT&T This new service seems to be working as advertised. This replaces an associated legacy Internet 18 DSL service that we're trying to turn off. Here's the pr

Question

48

0

0

FAN PIN

My husband is being asked for a FAN PIN and was texted a link to reset it. He is authorized on the account but not the primary account holder. Is the FAN PIN something for each individual or is it for the primary account holder? The guy on 611 didn't know anything about this. 

Question

66

0

0

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