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2023-In-The-Spotlight

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We'd love your AT&T Premier feedback!

Join us! If you’re a frequent user of AT&T Premier, we’d love your feedback.  Register today to participate in user testing, focus groups, surveys and more.  Your ideas can help fuel the future of these online tools.  Most research projects take less than 30 minutes of your time.

Announcements

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2023-Latest-Conversations

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FAN PIN?

I joined small biz program and got a new phone number last week at las vegas store. when i try to get in biz accoint it asked me FAN PIN but i never heard about it. so how can i find my FAN PIN l? 

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Adding Accounts to Business Center

Need some help adding my other ATT accounts into business center. We have quite a few individual accounts that need to be consolidated.

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Premier Usage Alerts

Where in Premier do I change the usage alert emails? I need to add another email to receive these alerts.  

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Need FAN PIN to set up account

I'm trying to set up my account and a FAN PIN is requested. I never received one.  My service is a mobile hotspot, so texting me a temporary PIN does not work.  

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Ip Unblock Request

Hello team, Greetings of the day. We are sending mails to Att. subscribers who have subscribed to our website. But our mails are getting block from Att. I request you to please remove our ips and unblock them I have mentioned the ip series below along with the error I am getting please check

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Cancel business service

Hello, I need to cancel my business service and am getting very frustrated.  Everytime I get on the phone with somebody, they give me the run around and then transfer me to somebody else and the same thing happens.  I've been transferred now about 10 times without getting anywhere.  I do not have th

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We'd love your AT&T Business Center feedback!

Join us! If you’re a frequent user of AT&T Business Center, we’d love your feedback.  Register today to participate in user testing, focus groups, surveys and more.  Your ideas can help fuel the future of these online tools.  Most research projects take less than 30 minutes of yo

Announcements

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Order cancelled for no reason

I had 4 ATT coupons. I used them to place 4 orders.*** *** *** After 2 days of placing the order, all the orders were cancelled:Hi SHRINKHALA, We couldn't confirm your identity with the information you gave us, so we had to cancel your order. Don't worry. If there was a hold on your card, we'll rele

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PTR Record for Static IP on Fiber Acct

We just set up AT&T Fiber service. How can we add a PTR record for our mail server that is hosted on an AT&T static IP?

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Set up business account never received Fan pin

Hello can you help me with getting my fan pin for my business account?

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Re: Frustrated

I have been trying to log into my Business Premier Account all morning.  I keep getting redirected to the "Create Your Unique UserID" subpage.  I've created the UserID and Password 7 times.  I then am directed to a totally useless site which just shows my bill due.Where is the Premier Business Dashb

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I cannot create a second user for my account who doesn't have a cell phone number on the account

I cannot create a second user for my account who doesn't have a cell phone number on the accountI want to set up another administrator or secondary user on my account with full account permission. This person doesn't have a cell phone number on my account.I have gone through hours in chat sessions,

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ATT Tax Exempt Web Tool not working

When trying to access the tax exempt web portal tool (http://prod-taxexempt.att.com/) get access denied message. Is the system down? Access Denied (policy_denied) Your system policy has denied access to the requested URL. Transaction ID: 4a4547b53941453a-0000000006d81443-000000005d658543 For

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Our business phones have been down since noon (Tuesday)...

Our business phones have been down since noon today (Tuesday), yet AT&T won't come out to check into the problem until Thursday at 10:00 am. Does anyone know how to get AT&T to respond to something serious like this any quicker? For our business phones to be dead (and internet) is super costly as we

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Going Paperless is Easier Than Ever

With the latest enhancements to AT&T Premier eBill, we've made it even easier for you to determine which accounts you have not yet set up for paperless billing.   When in the Billing Tab, hover over "View Bill" and the "Go Paperless" option appears. On the Go Paperless page, select the n

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