Contributor
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1 Message
Auto BillPay is non-existent and my bill is $20 more per month.
I signed up for high speed internet on Sept. 19. I was told I enrolled in auto bill payment. A few weeks after I signed up, I received a confirmation letter that I was enrolled in auto billpay. Then why was my bill not automatically taken from my account?
Also, the rep at the store I was at said my monthly bill would be $24.95. He said that the first paperwork would show $43, but that the amount I would be charged was $24.95.
Wrong, I am still being charged $43.
The store says they know nothing and I have to call the service number, but I can not reach anyone at the service number.
biztech1
Guru
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530 Messages
12 years ago
Hi lisams901,
Please check your messages as we have sent you instructions on how to get us the infromaiton we need to better assist you.
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