Contributor
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1 Message
Bogus collection notice from ERC
I am looking for advice on an odd collection notice that came to our business. It says it is from ERC and that the original creditor is AT&T. The amount is relatively small, $129.36, but I am not into aiding and abetting thievery. It is addressed to a person who does not exist, however it is a mash up of my name. My maiden name is the given name and my middle name appears as the family name. I can't tell if they have a social security number. I most certainly don't have an overdue amount with AT&T. Our business has been in the same location and had an AT&T account since 1989. I think if we had an unpaid bill we would have received a notice from AT&T directly. I always pay my bills, have all my life. Consequently I have an excellent credit rating and I don't want that messed with. I first thought ERC might just be a scam outfit, but I did a search on them and they seem to be legitimate, although they are labeled as aggressive. I am hesitant to call them since this notice seems so bogus. What would be best for me to do at this point?
ATTBusinessCare
Community Support
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3.1K Messages
7 years ago
Hello @Lleni2,
Thank you for your recent posting. We appreciate your participation within the Business Community. I'm so sorry to read about this collection notice. My suggestion is to let me look into this for you and get to the bottom of this matter. In order for me to research your issue, I will need to gather some information. Please send me a private message:https://forums.att.com/t5/notes/privatenotespage/tab/compose/note-to-user-id/3512576
And include the following details:
Your full Name:
Business Name on Account:
Business address:
Number on your current account:
Preferred Contact #:
Email address:
What type of service do you currently have with us: (Uverse, DSL, Landline, Wireless):
Description of the letter you received:
Thank you,
Laura G.
AT&T Social Media Manager
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Amandaarrey
Contributor
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1 Message
7 years ago
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ATTBusinessCare
Community Support
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3.1K Messages
7 years ago
Hello @Amandaarrey
Thank you for reaching out on our Business Community. Sorry to hear about the credit report issue. Was it completed on your personal or business report?
Please send me a private message by click here https://forums.att.com/t5/notes/privatenotespage/tab/compose/note-to-user-id/3512576
Thank you,
Social Media Manager
Lisa
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