Need to get in touch with a Sales Representative? Talk to a Business Expert HERE .
A

New Member

 • 

2 Messages

Wednesday, January 25th, 2023 7:03 PM

Business Contract renewed per website...AT&T says no (UPDATE BUT NO NEWS)

Business Contract renewed per website...AT&T says no

I received a notice this fall about renewing our business contract.  I went to the website and it said that the renewal was already submitted.  Well, it was quite the surprise to find a $1000 bill for one month service in December.  I called and spoke to a rep who tried to just renew my contract as of that day.  I paid $200 on the $1000 bill and was told that it was going to be rebilled in January.

Received a notice on January 17th saying that our line was to be disconnected on January 17th.  Sigh.  I've been waiting on hold for 45 minutes now...

This is a joke, right?

UPDATE on 01/25/23:  I spoke to an agent who corrected this issue on 01/17/23.  However, the website still says that my overdue balance is over $800.  I wish there was a way to handle this not on forums.

Administrator

 • 

24.4K Messages

7 days ago

Hi @angrycaller ,

 

We want to help. Let’s meet in a Direct Message on this. Please check your Direct Message Inbox (it’s the chat icon next to the bell icon in the upper right corner of the forums).

Aayush

AT&T Business Social Media

Not finding what you're looking for?