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New Member

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3 Messages

Mon, Apr 6, 2020 11:34 AM

COLLECTIONS AND FRAUD

Hello,

Today I got a notification from Experian that a ATT MOBILITY collections account was on my Experian account in the amount of $1496. The account was opened on 02/01/20. I do not have any ATT services. I believe this is a case of fraud or a data breach. Please contact me ASAP thank you.

Responses

Brand User

Administrator

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8.7K Messages

2 months ago

Hello @yuyuhasuko,

 

Thank you for your recent posting. We appreciate your participation within the Business Community. We will be happy to look into this for you. Please email me at BizForums@att.com and include the Case number 7321529 in the subject line. 


And include the following details:

Your full name:

Business Name on the account:

Business address:
Preferred Contact #:

Email address:

Description of Issue included in the email:

 

Thank you,

Laura G.
Social Media Manager

 

*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.

New Member

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3 Messages

@ATTBusinessForums I already sent email to email address as your request.Please check and resolve ASAP. Thank you.

Brand User

Administrator

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8.7K Messages

Hello @yuyuhasuko,

 

Thank you for reaching back out to us. Please contact our Fraud department at 877-844-5584 for further assistance. You can also click this link to Learn more about our fraud and security resources. Hope this helps!

 

Sean, AT&T Community Specialist

*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.

New Member

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3 Messages

@ATTBusinessForums I dont speak english well.Is there any vietnamese agent could assist me ?