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ehkehlor's profile

Observer

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3 Messages

Monday, April 6th, 2020 11:57 PM

Credit for cancelled account?

We have closed an account and replaced it with a different AT&T account with a different telephone number. We have a credit on the closed account. How do we get that amount mailed back to us on a refund check OR applied to the new account?

Accepted Solution

Administrator

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26.2K Messages

4 years ago

Hello @ehkehlor,

 

Thank you for reaching out on our Business Community.  May I confirm what type of an account it is?  UVerse, Wireless?  Business or Residential?

 

Chris

Social Media Manager

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