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New Member

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2 Messages

Tuesday, March 17th, 2020 5:14 PM

Customer Support for Club Service Billing

We have Club Service billing with a few locations listed under one bill. Service was disconnected even though we made payment. I've tried calling every number listed and chatted with a rep and nobody can pull up this account and help me. Who can I contact about getting our service reconnected?

Administrator

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26.2K Messages

4 years ago

Hello @amgarlough, Thank you for reaching out on our Business Community.

 

We will be more than happy to take a look into this further and engage the correct team to assist.  Please send us an email at [email scrubbed] and include Case#7203802 in the subject line.  

 

Please provide the following in the email:

 

Contact Name:

Contact #:

Contact Email:

Account Details:

 

Thank you.

Chris

Social Media Manager

(edited)

New Member

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2 Messages

@ATTBusinessForums Will do, thank you!!

Administrator

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26.2K Messages

4 years ago

Hello @c,,5512,

 

Thank you for your recent posting. We appreciate your participation within the Business Community. We will be happy to help you. I’ve marked your post as private for you to send me more information, so I can further assist you.


And include the following details:

Your full name:

Company Name:

Full account number:

Circuit ID's:
Preferred Contact #:

Email address:



Thank you,

Laura G.
Social Media Manager

New Member

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5 Messages

2 years ago

I need asistance with a number that is ringing disconnected that we're still billed for.

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