Contributor
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1 Message
How do I change the name on our account when an employee has left the company?
An employee initiated the account for our business, but that person has left. The account is still associated with their old name and email address. I don't see a place online to update this information. Anyone?
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ATTBusinessForums
Administrator
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26.1K Messages
6 years ago
Hello @Northminster,
Thank you for your recent posting. We appreciate your participation within the Business Community. I'm sorry to read about the issues with your account. I'll be more than happy to take a look at this for you so I can assist you. Please send me a private message by clicking here (http://go.att.com/dcfecb29) and be sure to include the following details so I can help:
Name:
Account name:
Address:
Account Details:
Contact Number:
Email:
Thank you,
Lisa
Social Media Manager
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thenetarch
1 Message
3 months ago
yes, we have the same issue. the originator of the account has exited the company more than 2 years ago, and we have attempted to work with ATT, but they claim, there is nothing they can help us with. We are unable to even receive billing statements without the 4 digit code which was setup 3-4 years ago. 3, or more generations of Directors.. what do we do?
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ATTBusinessForums
Administrator
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26.1K Messages
3 months ago
Hi there,
We want to help. Let’s meet in a Direct Message on this. Please check your Direct Message Inbox (it’s the chat icon next to the bell icon in the upper right corner of the forums).
Antonella
AT&T Business Social Media
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