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Tue, Jan 4, 2022 6:10 PM

How to collect a credit balance? i have spent hours on the phone and got nowhere.

I have spent well over 6 hours on the phone with att today alone I have been transferred 7 times. Currently I am out with covid so I have nothing better to do then call att and do everything in my power to collect a small sum of money. They set me up with a small buisness account after attempting to get ahold of the buisness collection I get put on hold again and again and again. It does not matter if you call at 8 am eastern US time or 5 at night you get nowhere. Any help would be great.



21.8K Messages


Hello @davidonbass ,
Thank you for your recent posting. We appreciate your participation within the Business Community. I would be happy to help. In order for me to locate an engineer in your area, I will need to verify some information. Please respond with the following details as I have marked this post private:

• Full Name:
• Business or Residential:
• Complete Address of Project:
• Number of units/scope of project:
• Contact #:
• Email address:
• Description of Issue:

Thank you,
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