New Member
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5 Messages
How to complain to corporate due to disgusting negligence and constant lies from AT&T customer service
I am a customer of over 10 years who recently had HAD IT with AT&T customer service. Are these people trained to lie? Hang up? Transfer you from one person to another? Impersonate a manager so you won’t make a complain? I have 5 names and employee IDs I need reported. I have been trying to get a new router for 3 WEEKS and it has affected my Business, my money my comfort. If something HUGE is not done I’ll be cancelling all 3 phones internet and TV and going back to comcast & T-Mobile who NEVER in a million years crapped on me like AT&T has lately.
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ATTBusinessForums
Administrator
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26.2K Messages
4 years ago
Hello @Ag16126,
Thank you for your recent posting. We appreciate your participation within the Business Community. We will be happy to help you. Please email me at [email scrubbed] and include the Case number 7840586 in the subject line.
And include the following details:
Your full name:
Business Name:
Business address:
Number on your account:
Preferred Contact #:
Email address:
Description of Issue in the email:
Thank you,
Laura G.
Social Media Manager
(edited)
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ATTBusinessForums
Administrator
•
26.2K Messages
4 years ago
Hello @Ag16126,
We didn't hear back from you and we wanted to check in to see if you still needed assistance. We will be happy to help you. Please email me at [email scrubbed] and include the Case number 7840586 in the subject line.
And include the following details:
Your full name:
Business Name:
Business address:
Number on your account:
Preferred Contact #:
Email address:
Description of Issue in the email:
Thank you,
Laura G.
Social Media Manager
(edited)
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ATTBusinessForums
Administrator
•
26.2K Messages
4 years ago
Hello @Ag16126,, thank you for the details. Please allow 24-48busienss hours to be contacted.
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arple
New Member
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17 Messages
4 years ago
@Ag16126 will be anxious to hear if you are able to receive a fair and reasonable response/solution. I've been waiting for many months on updated services...and it's still not right.
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