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Out going Caller ID Incorrect
We have a buisness account with multiple lines. We were supposed to have each line show the person's name, but it still shows the name of business when calling from these lines. It shows the correct names when I log into the account with each line, but does not actually show the correct name when calling from these phone numbers. How do I get this fixed?
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ATTBusinessForums
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26.2K Messages
4 years ago
Hello @Ken,
Thank you for reaching out on our Business Community. We will be more than happy to take a look into this further. Please send us an email at [email scrubbed] and include Case#7538655 in the subject line.
Please provide the following in the email:
Contact Name:
Contact #:
Contact Email:
Business Name:
Account Details:
Name for each line:
Thank you.
Chris
Social Media Manager
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