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Wed, Sep 21, 2022 5:51 PM

Payment applied to incorrect account

We mailed payment for a business account, and the payment was applied to another account in our name.  We now reflect a past due balance on an account we paid, and we have a credit on the account that was incorrectly involved.  How can this be corrected?

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Hi @accountspayablelti,
We want to help. Let’s meet in a Direct Message on this. Please check your Direct Message Inbox (it’s the chat icon next to the bell icon in the upper right corner of the forums).

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