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Payment applied to incorrect account
We mailed payment for a business account, and the payment was applied to another account in our name. We now reflect a past due balance on an account we paid, and we have a credit on the account that was incorrectly involved. How can this be corrected?
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Accepted Solution
ATTBusinessForums
Administrator
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26.2K Messages
2 years ago
Hi @accountspayablelti,
We want to help. Let’s meet in a Direct Message on this. Please check your Direct Message Inbox (it’s the chat icon next to the bell icon in the upper right corner of the forums).
Kim
AT&T Business Social Media
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