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Petey_5150's profile

Contributor

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1 Message

Saturday, December 29th, 2018 4:09 AM

Premier Billing not loading

I recently switched to AT&T and got my first bill.  However, I can not view the bill details when I log in to the Premier billing site.  The page just remains white with a loading wheel that just keeps churning.  I am on paperless billing, so unless I can access the bill online, I'm not sure how I will be able to view the details.  My first bill is much higher than I was expecting, and I'd like to be able to see exactly why.  So far I am disappointed with my decision to switch to AT&T!!  I guess I should have stayed with T-Mobile, at least they had 24/7 customer service.

Administrator

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26.2K Messages

5 years ago

Hello @Petey_5150,

 

Thank you for your recent posting.  We appreciate your participation within the Business Community.  I would be happy to help.  In order for me to research your issue, I will need to verify some information.  Please send me a private message by clicking here: https://soc.att.com/2QbPvaV

And include the following details:                                                                                           

  • Full Name:
  • Business Name on Account:
  • Wireless #:
  • Email address:

 

Thank you,

Nancy

AT&T Social Media Manager

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