Contributor
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5 Messages
Renew Contract
Can anyone who works for AT&T help me to renew the business local calling for my account? Previously have used the blcrenewal website, but this seems to be down now. Any help would be appreciated. I never got anything in the mail stating my contract was up and needed to be renewed.
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Accepted Solution
ATTBusinessForums
Administrator
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26.2K Messages
2 years ago
Hello @Cherylmp81
The team will be calling you now please answer. -Lisa
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ATTBusinessForums
Administrator
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26.2K Messages
2 years ago
Hello @Cherylmp81 ,
Thank you for your recent posting, we appreciate your participation within the Business Community. I'll be more than happy to take a look at this for you so we can get things back on track. I have marked our conversation as private so that I can get a few more details to further assist you. Please reply with the following information:
Contact Name:
Contact #:
email:
Account details:
Angel
AT&T Social Media
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Cherylmp81
Contributor
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5 Messages
2 years ago
Thank you!
Contact Name: Cheryl Palmer
Contact #: 806-784-3272
email: [email scrubbed]
Account details: Acct# 806 791-4931 168 4; under Coldwell Banker Alarm Lines at 5510 4th. email on account is [email scrubbed]
(edited)
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ATTBusinessForums
Administrator
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26.2K Messages
2 years ago
Hello @Cherylmp81
Thank you for your information. We can get you some assistance for renewal of your contract. Can you please let us know when you will have sometime to chat today so we can escalate your concerns. I will be standing by. Thank you, Lisa
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Cherylmp81
Contributor
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5 Messages
2 years ago
I'm available anytime
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ATTBusinessForums
Administrator
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26.2K Messages
2 years ago
Hello, I just reached out and escalated the case. I will let you know when the team picks up the case. -Lisa
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Cherylmp81
Contributor
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5 Messages
2 years ago
Thank you
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Cherylmp81
Contributor
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5 Messages
2 years ago
talked to them and got it handled - thank you so much for your help!
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ATTBusinessForums
Administrator
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26.2K Messages
2 years ago
Hello @cherylmp81
Glad the team was able to assist. I want to thank you for your business.
· If you need any other help, please don't hesitate to reach out- I'll be more than happy to assist you. You will be receiving a short survey based on your interaction with me, please let me know how I am doing. Have a great afternoon!-Lisa
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