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RCastle

Employee

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165 Messages

Wed, May 3, 2017 3:00 PM

​Transfer Billing Responsibility

As an administrator, you can transfer the  billing responsibility for a wireless number from your organization to an individual user. This process allows users to assume financial responsibility for their wireless numbers and become Individual Responsibility Users.

 

When you transfer billing responsibility, your organization remains financially responsible for the wireless number until the individual user accepts billing responsibility, or until the wireless service is canceled on the date you select.

 

 




Remember to always mark items that you find useful as "Accepted Solutions". This will help other users find this information too!!

*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.

Responses

Contributor

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1 Message

3 years ago

How can I change the name when I call someone on my Samsung j 3 android.. it says cheeroke Indian ministry, can you guys or fix it let it just show number or let my cell number say Courtneay when I'm calling someone
Brand User

Administrator

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11.2K Messages

3 years ago

Hello @COURTNEAY,


Thank you for your recent posting. We appreciate your participation within the Business Community. We will be happy to assist you with your Caller ID request. In order for me to research your issue, I will need to verify some information. Please send me a private message: https://forums.att.com/t5/notes/composepage/note-to-user-id/3757732


And include the following details:
Your full Name:

Business Name on Account:

Business address:

Number on your account:
Preferred Contact #:
Email address:

Thank you,

Laura G.
Social Media Manager

*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.

Contributor

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1 Message

3 years ago

How can I be certain my "Transfer ofBilling Responsibility" was completed correctly?

I authorized my daughter to remove her son from my wireless account.

When at&t called me, I was unable to answer my cell at the time. I tried to call back, but was unable to complete my part in this transaction.

Please send me info on whether or not this is now complete.

Thank you

Brand User

Administrator

 • 

11.2K Messages

3 years ago

Hello @MommaB,

Thank you for your recent posting.  We appreciate your participation within the Business Community.  I would be happy to help.  In order for me to research your issue, I will need to verify some information.  Please send me a private message by clicking here: https://forums.att.com/t5/notes/composepage/note-to-user-id/3757732

And include the following details:                                                                                           

·         Full Name:

·         Business Name on Account:

·         Wireless #:

·         Email address:


Thank you,

Nancy

AT&T Social Media Manager

*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.

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