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New Member

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2 Messages

Wednesday, February 26th, 2020 8:21 PM

Why did I get a SMS telling me my bill is overdue when it isn't? No where on this site can I chat with a representive and calling in

puts me on hold 30 minutes at a time. Both my bills are $0 due but I'm being dunned for payment.

Administrator

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26.2K Messages

4 years ago

Hello @Elcarim,

 

Thank you for your recent posting. We appreciate your participation within the Business Community. We apologize for any inconvenience. We will be happy to help you. Please email me at [email scrubbed] and include the Case number  7120575 in the subject line. 


And include the following details:

Your full name:

Business Name:

Business address:
Preferred Contact #:

Email address:

Description of Issue:

 


Thank you,

Laura G.
Social Media Manager

 

(edited)

New Member

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2 Messages

@ATTBusinessForums Sent. Thank you!

Administrator

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26.2K Messages

Hello @Elcarim,

 

Thank for that information. I followed up with you via email and will communicate with you there.

 

Thank you,

Laura G.

Business Social Media Manager

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