New Member
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3 Messages
Wireless Service Discount
I was getting a retiree discount on my wireless service. I was urged by Retention Dept to change to Unlimited Data plan and was told that my bill would remain about the same. Lasted 3 months and then went up by $35. Called back and was told my retiree discount had been mistakenly dropped. Fixed it for a couple of months and then discount was gone. New service rep said i need to call retiree discount dept. i tried but no luck How can I get my retiree discount back on my wireless service?
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ATTBusinessForums
Administrator
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26.2K Messages
4 years ago
Hello @Ricco48,
Thank you for your message. We can have a team look into this. Please send us an email at [scrubbed] and include Case#7645148 in the subject line.
Please provide the following in the email:
Contact Name:
Contact #:
Contact Email:
Account Details:
hank you.
Chris
Social Media Manager
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ATTBusinessForums
Administrator
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26.2K Messages
4 years ago
Hi @Ricco48,
Thank you for reaching out. We want to take a closer look into this for you.
In order to best assist, we need to clarify;
You can re-enroll in your retiree account discount by following the steps online. If you need more assistance, please check in at an AT&T store nearest to you.
Let us know if this helps.
Doyin, AT&T Community Specialist.
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