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New Member

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4 Messages

Tuesday, March 10th, 2020 1:56 PM

AT&T GNC on devices utilising ARM processors

Good Afternoon

Is there a version of AT&T GNC that works with devices that have ARM processors. Currently trying to install this software onto a Microsoft Surface Pro X and installations keeps failing with unexpected interruptions message.

Regards

Myles

Administrator

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26.1K Messages

4 years ago

Hello @wellsmy,

 

Thank you for your recent posting. We appreciate your participation within the Business Community. For further suppose for connectivity or password related issues can engage via Business Direct or 1-800-727-2222 option 3 then 1 For links to AGNC Admin and User guides see www.attnetclient.com

 

 

 

 

Thank you,

Lisa

Social Media Manager

 

New Member

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4 Messages

3 years ago

Morning All. Is there an answer for this question yet. Current versions of the GNC software will not install on Windows ARM devices. Is this likely to be fixed in an update or is there a workaround for the current version.

Thanks

Myles

Administrator

 • 

26.1K Messages

Hello @wellsmy,

 

Thank you for your recent posting. We appreciate your participation within the Business Community. For further suppose for connectivity or password related issues can engage via Business Direct or 1-800-727-2222 option 3 then 1 For links to AGNC Admin and User guides see www.attnetclient.com

 

 

 

 

Thank you,

Lisa

Social Media Manager

New Member

 • 

3 Messages

2 years ago

Yes, I am also facing the same issue when I tried to install latest AT&T Client 16.5  on Windows 10 ARM built on VM in m1 Mac ..😔

If anyone can suggest an alternative solution?

Administrator

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26.1K Messages

2 years ago

Hello @COOLBOY75

 

 

The support team will be able to assist with your concerns.

 

 

Customers experiencing connectivity or password related issues can engage via Business Direct or

800-727-2222 option 3 then 1



For links to AGNC Admin and User guides see http://sm.att.com/b151f7c8


 


 


Thank you,


Lisa


Social Media Manager

New Member

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1 Message

1 year ago

Is there any update on this? Any workaround to make this work on Windows ARM devices?

Administrator

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26.1K Messages

1 year ago

Hi @nikeshmewada ,
We want to help. Let’s meet in a Direct Message on this. Please check your Direct Message Inbox (it’s the chat icon next to the bell icon in the upper right corner of the forums).

Shad
AT&T Business Social Media

1 Message

4 months ago

I am having the same issue on parallels Desktop windows 11 VM runing on my MacBook Pro M2

Administrator

 • 

26.1K Messages

4 months ago

Hello @remony,

Customers experiencing connectivity or password related issues can engage via Business Direct or 800-727-2222 option 3 then 1. For links to AGNC Admin and User guides see http://sm.att.com/5eef7574.

Shad
AT&T Business Social Media

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