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New Member

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5 Messages

Thursday, January 23rd, 2020 1:25 AM

AT&T Service for our Business phones do not work

Our AT&T Business phones have not worked for over 1 month and cannot get AT&T to respond to provide repair and we are losing business. AT7T refuses to acknowledge the problem or provide service. The 800 number and local help numbers only provide an answer machine and AT&T does not respond.

Where can we go for assistance?

Administrator

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26.2K Messages

4 years ago

Hello @dbdllc,

 

Thank you for reaching out on our Business Community. 

 

We will be more than happy to take a look into this further.  Please send us an email at [email scrubbed] and include Case#6970913 in the subject line.  Please provide the following in the email:

 

Contact Name:

Contact #:

Contact Email:

Account Details:

 

Thank you.

Chris

Social Media Manager

(edited)

Administrator

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26.2K Messages

4 years ago

Hello @dbdllc,

 

I received your details.  I checked the phone numbers that are being affected.  They are coming up as Frontier lines. 

 

 

Chris

Social Media Manager

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