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Contributor

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1 Message

Wed, Oct 9, 2019 7:39 PM

AT&T WAV Audio File - Unable to Play/Cannot Find Downloadable Codec

My business (speech analytics) has partnered with a company that has provided us with AT&T recorded audio files for analysis.  However, we are struggling to get the correct codec to play the audio files. I've identified the Codec, but it's not playable in windows media, VLC, or any other format. The provider of the files can play it, but they seem to have no idea HOW they are able to do so. Any advice?

 

For reference: 

WAVE_FORMAT_G729A

Codec ID 83

Codec ID/HINT AT&T

Responses

Brand User
ATTBusinessForums

Administrator

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12.5K Messages

a year ago

Hello @drczen,

 

Thank you for your recent posting. We appreciate your participation within the Business Community. I'm sorry to read about the issues you may need to go back to your company so they can provide the files for supporting you with this. We do have a team we can contact and see if they can assist. Please send me a private message by clicking here (https://soc.att.com/2p95sH5) and be sure to include the following details so I can help:

 

 

Business Name:

Account Details:

Contact Name:

Contact Number:

Email Address:

 

 

Thank you,

Lisa

Social Media Manager

*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.

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