Unable to connect to AT&T VPN client while connecting via home wifi.

Hi Team,

I was able to connect to AT&T VPN earlier through my home wifi but recently I am not able to connect anymore however able to connect via mobile hotspot.

Below is the error i am getting.

The connection timed out waiting for the VPN server to respond.

This can occur if your computer is behind a firewall that does not permit UDP or IPSec traffic.

Contact your local network administrator for assistance. (229)

Responses

ATTBusinessForums

Administrator

•

26.2K Messages

4 years ago

Hello @Sumitbol,

Thank you for your participation on the Business Community. We will be happy to help you. Please reach out to our AGNC team at the information below.

1-800-727-2222 Option 3 then 1 You can also contact our Business Direct AVTS/ANIRA/GCS/RAS escalation line: AT&T TSS T1.5 escalation line : +1 800-727-2222 opt 3,3 pin 83145 or 800 2255 4288 opt 1,5 and request to speak to a Manager.

Thank you,
Lisa Young
Business Social Media Manager

0