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paraglohiya

Teacher

 • 

11 Messages

Tue, Sep 15, 2015 4:47 AM

URGENT: AGNC not installing on Mac 10.10 after uninstall

Hi,

 

By Mistake I did the common mistake of drag and drop in trash.

I don't have previous installer nor do I have the old app.

 

Please Let me know how to install the version 1.7 on my mac.

 

Its urgent please help.

1 Attachment

Responses

DBear11

Employee

 • 

587 Messages

3 years ago

Please upload the logs so we can confirm which version you have installed.   To access the logs, click Maintenance & Support and select the Product Logs tab.  

Please highlight AGNCSupport.log and upload the  zip file.

 

Thank you.

 

*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.

Contributor

 • 

1 Message

2 years ago

hello,

 

I have installed the last version of AT&T Global Network Client.I uninstalled and now I want to install again but I can't. I don t have another mac to install and copy uninstall.app. Can you provide me this app please. I used the last version of at&t for mac

 

Thank you for your support

DBear11

Employee

 • 

587 Messages

2 years ago

Hello,

 

If you had the latest version installed, Version 1.7.4,  you should be able to go to our website and install the same version again.   This will put the file back on the machine.   Please let us know if you are receiving an error when installing Version 1.7.4.  

 

https://www.corp.att.com/agnc/mac/

 

If you had a different version installed, then you should install that same version.

 

Thank you.

 

*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.

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