Contributor
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1 Message
At&t blocking FTP port
I cannot access my company server which is a major issue I have called customer service 3x about this issue. It seems at&t is blocking this port for some reason. All other carriers allow access to this server. I need this resolved quickly as it affects my job. I have been an at&t customer for 8 years I would hate to switch providers due to such a small issue.
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ATTBusinessForums
Administrator
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26.2K Messages
7 years ago
Hello @Brent_6391,
Thank you for your recent posting. We appreciate your participation within the Business Community. I would be happy to help. In order for me to research your issue, I will need to verify some information. Please send me a private message by clicking here: https://forums.att.com/t5/notes/composepage/note-to-user-id/3757732
And include the following details:
· Full Name:
· Business Name on Account:
· Phone number associated with the account:
· Preferred Contact #:
· Email address:
· Description of Issue:
Thank you,
Nancy
AT&T Social Media Manager
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JamieRood
Contributor
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1 Message
7 years ago
me too.
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ATTBusinessForums
Administrator
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26.2K Messages
7 years ago
Hello @JamieRood,
Thank you for your recent posting. We appreciate your participation within the Business Community. I'm sorry to read about the issues with updating your website due to the port being blocked. I'll be more than happy to take a look at this for you so we can get things back on track. Please send me a private message by clicking here (https://forums.att.com/t5/notes/composepage/note-to-user-id/3757732) and be sure to include the following details so I can help:
1. Customer Name
2. Contact #
3. Email
4. Business Name
5. Address
6. Account Details
7. IP Address
Thank you,
Lisa
Social Media Manager
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