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Contributor

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1 Message

Thu, Mar 24, 2016 9:21 PM

Apple DEP Program

I am trying to establish an account in the Apple Device Enrollment Program (DEP) and Apple requires the DEP Reseller ID to complete the registration.  My devices have all been purchased through AT&T ... How can I get this?

Responses

ChrisA11

Employee

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147 Messages

4 years ago

Hello cnichols1615,

 

Thank you for reaching out on our Business Community. AT&T's Apple Reseller ID is 722D390.  If you may need further assistance.  Please feel free to private message me by clicking here the following information, so I can further assist you.

 

Your Name:
Contact E-Mail:
Contact Number:
Wireless to the account:
 
Thank you,
Chris
AT&T Social Media Manager

*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.

Contributor

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2 Messages

4 years ago

I am also trying to Enroll my ATT devices into the DEP program.  I have already added ATT Mobility's Reseller ID into my DEP account.  Now I need ATT to submit my devices to the program. Please contact me and I can provide the necessary details via PM.

Community Support

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3K Messages

4 years ago

Hi justink1,

 

We appreciate your participation within the Business Community. I'll be happy to help with your Apple DEP Program Enrollment. Please send me a private message by clicking here and be sure to include the following details:


Wireless #:
Contact Name:

Contact # and email:


Alexis

*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.

Contributor

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2 Messages

4 years ago

When clicking your link I receive the below exception:

-----------------
An Unexpected Error has occurred.
  • Your request failed. Please contact your system administrator and provide the date and time you received the error and this Exception ID: 57C971EE.

----------------

Community Support

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3K Messages

4 years ago

Hi justink1,

 

My apologies, please try this link and be sure to send these details:

 

Wireless #:

Contact Name:

Contact # and email: 

 

Alexis

*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.

Contributor

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1 Message

3 years ago

I have established the Apple DEP acct.  All configurations are completed in my MDM.

I can't list or add device serial numbers in the DEP console.  I think this is an issue with the AT&T side....(?)

 

Do you need to activate the DEP functions for our acct???

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