AT&T Business Forums

How to unlock an old companies phone

I need to unlock an iPhone which was under an account from the company I used to work at. When I try to unlock it, the unlock form asks for the account name and number, which I do not know. How do I get the phone unlocked since I do no know this info?

Responses

ATTBusinessForums

Administrator

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26.2K Messages

7 years ago

Hello @Kevin111

Thank you for reaching out on our Business Community. Sorry to hear about the device unlock issue. I will be glad to look into this for you!

Please send me a private message by click here

https://forums.att.com/t5/notes/composepage/note-to-user-id/3757732

Please include the following information.

Full Name:

Preferred Contact #:

Preferred Time to be contacted (include time zone):

Email Address:

Device IMEI #:

Thank you,

Lisa

2

0

M

muddy

New Member

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1 Message

@ATTBusinessForums Hi -- I am in the same situation, have an old work phone (iphone 6s). I tried to use the link above, but it redirected me. Is there a way I can contact you to get help unlocking my phone?

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4 years ago

0

ATTBusinessForums

Administrator

•

26.2K Messages

Hello @muddy,

Thank you for your recent posting. We appreciate your participation within the Business Community. For submitting a device unlock please check out the following link att.com/deviceunlock.

Thank you,

Lisa

Social Media Manager

Like

4 years ago

0

Kevin111

How to unlock an old companies phone

ATTBusinessForums

muddy

ATTBusinessForums

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