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Mentor
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16 Messages
Wed, Apr 23, 2014 11:27 AM
Unlock
I have had my iPhone 4S for over 2 years and am still an AT&T customers, so I tried to get an unlock code for my iPhone. The automated response that I received was "this account has reached the maximum number of unlock requests allowed during a given period." There are 2 iPhones on my account and I have never had them unlocked, so what is this about????
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Responses
RCastle1
Guru
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617 Messages
6 years ago
Hi Mobile Nut,
I am so sorry you are experiencing this issue. I have reached out to my contacts and have provided them your email and mobile number you included when you registered for the Community. I will keep you updated with any details I get.
Please also feel free to PM me directly if you have any other questions or if there is a better contact method to reach you once they have completed their research.
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skumar_reach
Contributor
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3 Messages
6 years ago
Pathetic !!! That's all I can say...
I've been trying to get my device unlocked for the first time ever, and each time you guys come back and say it has been requested more than 5 times now. If that's the case, document and show me those past requests.
Pathetic !! I know my way around and will spread the word. Know now to retain customers !! This is definitely not the way.
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skumar_reach
Contributor
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3 Messages
6 years ago
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