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New Member

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1 Message

Tuesday, May 5th, 2020 5:52 PM

Unlocking

I live In the Bahamas and purchased a iPhone from the states when I got back home after vacation I found out the phone was locked. How can I get this unlocked ?

Administrator

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26.2K Messages

4 years ago

Hello @Tubbadabredren,

 

Thank you for using the business community. Please go to the following link to submit your unlock request: https://www.att.com/deviceunlock/ . If you need additional assistance, please email us at [email scrubbed] with Case #7495215 in the subject line and provide the details below.

 

Your full name:

Contact number:

Email:

Account details:

Personal or business?:

 

Thank you,

 

Melissa

Social Media Manager

(edited)

Administrator

 • 

26.2K Messages

4 years ago

Hello @Tubbadabredren,

 

We have not received your email. If you need additional assistance, please email us at [email scrubbed] with "Case #7495215" in the subject line and provide the details below.

 

Your full name:

Contact number:

Email:

Account details:

Personal or business?:

 

Thank you,

 

Melissa

Social Media Manager

(edited)

New Member

 • 

7 Messages

Good Morning, I bought an iPhone online through a site called mercari. I realized the phone is locked to AT&T and there is no way I can contact the seller. How can I get this iPhone unlocked with out the previous owner information? The phone is clean, it even came with its old chip?

Administrator

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26.2K Messages

Hello @Tiff,

 

 

Thank you for your recent posting. We appreciate your participation within the Business Community. Here is the unlock request site for AT&T https://www.att.com/deviceunlock/#/

 

 

 

Thank you,

Lisa

Social Media Manager

 

New Member

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7 Messages

I did

New Member

 • 

7 Messages

and they are asking for the number associated with the account. I do not have that information because the previous owner isn't responding. How can I get the iPhone unlocked with out the previous owner?

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