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AT&T Order Status Manager
To schedule a live demonstration of the OSM tool, email ABS Customer Experience.
Conveniently monitor your orders online in near-real time with the AT&T BusinessDirect® Order Status Manager (OSM) tool. Access an in-process order, track its status, request changes, see technical details, and look back at previous orders. Plus, with OSM Mobile Access, you can access these features straight from your smartphone.
Take a look at AT&T Order Status Manager today! Download the AT&T Order Status Manager fact sheet from the AT&T BusinessDirect Learning Center and learn more about the tool’s features and benefits. Then take a video tour on YouTube.
OSM is currently used with the following AT&T services:
- AT&T VPN Transport and Managed Services
- AT&T Enhanced VPN Service
- AT&T Voice over IP on Managed Internet Service
- AT&T Managed Internet Service/Private Network Transport Service
- AT&T Private Line Service
- AT&T Frame Relay/ATM Service
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