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New Member

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3 Messages

Tuesday, December 5th, 2023 8:02 PM

Need help to cancel a business order

Hello, I'm having trouble canceling my business order. I clicked "cancel orders" on AT&T Business Center, and it always shows "We've received your request to cancel order #ORDLxxxxxxx". After couple weeks the Order status still shows "in Progress".  I also made several phone calls to AT&T, every time I was transferred to different department and none of them can solve the problem. Any help will be greatly appreciated.

Accepted Solution

Administrator

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26.2K Messages

3 months ago

Hi @CF_Lin,
We want to help. Let’s meet in a Direct Message on this. Please check your Direct Message Inbox (it’s the chat icon next to the bell icon in the upper right corner of the forums).

Domonique

AT&T Business Social Media

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