1 Message

Thu, Mar 5, 2020 8:11 PM

Cannot log in to

I cannot log into my home page at I keep getting the message: "We're Sorry. We cannot process your request at this time. We apologize for the inconvenience. For more infomration, plae Contact Us." But the link takes me to some AT&T business website with no contact info so I'm posting here. I've tried all the Forum recommended fixes of clearing cookies, using a different browser, etc. but nothing is fixing this. I need help as I track my stock thru Yahoo Finance as well as use the customized news feeds.


Brand User



8.7K Messages

3 months ago

Hello @ jlemoncheck,


Thank you for your recent posting.  We appreciate your participation within the Business Community.  I would be happy to help.  In order for me to research your issue, I will need to verify some information.  Please send an e-mail to: with the following details and in the subject line please reference your Case#7153318:


·         Full Name:

·         Business Name on Account: 

·         Address:

·         Phone number associated with the account: 

·         Preferred Contact #: 

·         Email address: 

·         Description of Issue:


Thank you,


AT&T Social Media Manager 

*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.